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Old 12-09-2018, 08:27   #1 (permalink)
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Exclamation CM2 dongle activation not working


Hi all, I purchased 2-year license renewal of cm2 dongle from gsmserver,
Unfortunately after doing all the necessary updates using dongle manager, only cm2Mtk program is working, The others(RDA/spd/SCR/Qlm) are not opening.
please advice.
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Old 12-09-2018, 08:47   #2 (permalink)
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Quote:
Originally Posted by stevestv View Post
Hi all, I purchased 2-year license renewal of cm2 dongle from gsmserver,
Unfortunately after doing all the necessary updates using dongle manager, only cm2Mtk program is working, The others(RDA/spd/SCR/Qlm) are not opening.
please advice.
What error do you see on your pc?
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Old 12-09-2018, 09:29   #3 (permalink)
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Originally Posted by Kirumira View Post
What error do you see on your pc?
The programs are not launching, even after re-installing. BUT cm2mtk is launching as expected.
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Old 12-09-2018, 13:03   #4 (permalink)
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Hi,
What is your dongle S/N ?
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Old 12-12-2018, 11:27   #5 (permalink)
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s/n 4564581C
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Old 12-12-2018, 11:38   #6 (permalink)
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Originally Posted by stevestv View Post
The programs are not launching, even after re-installing. BUT cm2mtk is launching as expected.
To launch a program you can try to install it in C:\Program Files\......
It may give some error now after launching, then take a screenshot and share here
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Old 12-12-2018, 14:53   #7 (permalink)
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Originally Posted by stevestv View Post
s/n 4564581C
your dongle is renewed, it has latest firmware.
What is the problem exactly with software ?
Do you see any error message text ?
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Old 12-13-2018, 10:48   #8 (permalink)
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only the mtk program is working. The others are not opening (spd, scr, rda, qlcm)
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Old 12-13-2018, 11:34   #9 (permalink)
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Originally Posted by stevestv View Post
only the mtk program is working. The others are not opening (spd, scr, rda, qlcm)
Do you see any error message text after you run exe ?
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Old 12-15-2018, 07:15   #10 (permalink)
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I did contact technical support, and its now working.
Thanks for the much support shown.
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