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Old 07-25-2016, 01:31   #1 (permalink)
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cm2 dongle not detected help


hi good day to all .i have a brand new cm2 dongle i install all driver and software.but when i open the software dongle is not detected.i try to update dongle but failed heres the logs....

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 7/25/2016 8:20:34 AM ----------
DongleManager [Infinity-Box] v1.63 [7/25/2016 8:20:34 AM]
PC HWID: 8AAD518B795CAA48114495ECC473D3DB
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000134667CEA4082
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
thanks hope you help me.....
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Old 07-25-2016, 08:51   #2 (permalink)
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Try ONCE again now.

Try ONLY ONE TIME !
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Old 07-26-2016, 01:04   #3 (permalink)
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Originally Posted by YellowBoss View Post
Try ONCE again now.

Try ONLY ONE TIME !
thanks problem solve keep up the good work
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Old 07-27-2016, 19:22   #4 (permalink)
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my infinity dongles are not detected

shows error of dongle not connected


both infinity best & cm2 plz help infinity team



here is logs

DongleManager [Infinity-Box] v1.64 [27-Jul-16 8:56:04 PM]
PC HWID: 91E923CCE6E7E1DF3DEBF7E17D48167E
Card-Reader: FT SCR2000 0
HWID: 01089F7C24881292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum

plz help infinity team
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Old 07-28-2016, 16:52   #5 (permalink)
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infinity team plz help
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Old 07-28-2016, 22:50   #6 (permalink)
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Quote:
Originally Posted by khanyunus View Post
my infinity dongles are not detected

shows error of dongle not connected


both infinity best & cm2 plz help infinity team



here is logs

DongleManager [Infinity-Box] v1.64 [27-Jul-16 8:56:04 PM]
PC HWID: 91E923CCE6E7E1DF3DEBF7E17D48167E
Card-Reader: FT SCR2000 0
HWID: 01089F7C24881292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum

plz help infinity team
http://forum.gsmhosting.com/vbb/f296...tions-2115389/
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