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11-15-2018, 16:01 | #1 (permalink) |
No Life Poster Join Date: Sep 2007 Location: around
Posts: 917
Member: 595864 Status: Offline Thanks Meter: 163 | CM2MT2 v2.02 not starting CM2MTK 1.58 is working ok but CM2MT2 wont start. it asks for firmware update like this [click] after trying firmware update with Dongle Manager 1.72 : === DongleManager [Infinity] v1.72 [15-Nov-18 16:38:08] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00007087000xxxxx Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 5C45xxxx Firmware version: 0136.02 === Process started: 15-Nov-18 16:38:12 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! and then try again, got a notification that module not activated... whats to do ? thanks |
11-15-2018, 19:28 | #3 (permalink) | |
No Life Poster Join Date: Dec 2004 Location: Uganda Age: 45
Posts: 2,922
Member: 96478 Status: Offline Sonork: 100.1674604 Thanks Meter: 1,420 | Quote:
To use this update Smartcard Firmware version must be v01.37 Now its Time to Renew support, How to check Expiry here https://www.infinity-box.com/doc.php?id=17 If Expired contact your Nearest Reseller for Support Renew.Or you can Renew by yourself if you have enough credits on your IOS account. | |
The Following User Says Thank You to Kirumira For This Useful Post: |
11-17-2018, 00:50 | #7 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
What is your dongle support validity date ? How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to any seller and renew support. | |
11-19-2018, 15:38 | #9 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | users can check their S/N via IOS account. How to check - https://www.infinity-box.com/doc/?r=17 |
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