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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-20-2017, 16:35   #1 (permalink)
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cm2qlm dongle firmware version outdate


i try but fail




Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 3/20/2017 7:29:54 PM ----------
DongleManager [Infinity-Box] v1.68 [3/20/2017 7:29:54 PM]
PC HWID: 0E9FAECA633256C2774DF7131A823995
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000148200001942
Type: Main Infinity-Box/Dongle S/N: 55AF1482 Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 03-20-2017, 18:15   #2 (permalink)
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Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


CHECK HERE
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Old 03-20-2017, 20:00   #3 (permalink)
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i already activated.............
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Old 03-20-2017, 22:38   #4 (permalink)
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cm2qlm dongle firmware version outdate

Wait for supporters Answer

Last edited by helpo; 03-21-2017 at 10:20.
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Old 03-21-2017, 07:28   #5 (permalink)
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134 version is outdated. Support expired.
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Old 03-22-2017, 23:50   #6 (permalink)
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Quote:
Originally Posted by fasihgr8 View Post
i try but fail




Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 3/20/2017 7:29:54 PM ----------
DongleManager [Infinity-Box] v1.68 [3/20/2017 7:29:54 PM]
PC HWID: 0E9FAECA633256C2774DF7131A823995
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000148200001942
Type: Main Infinity-Box/Dongle S/N: 55AF1482 Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17

If you have active support - run DongleManager software and update Box/Dongle firmware.
If support is not active - please contact to any seller and renew support.
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