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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 10-14-2017, 05:44   #1 (permalink)
Freak Poster
 
Join Date: Apr 2006
Posts: 291
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CM2SCR cant open please help..


can you please help me i download scr module i install but cant open..whats wrong?it says.."DONGLE FIRMWARE VERSION ;V01.34
DONGLE FIRMWARE IS OUTDATED!
DOWNLOAD DONGLE MANAGER FROM SUPPORT AND UPDATE FIRMWARE!

now i download dongel manager and try ko update..

=== DongleManager [Infinity] v1.70 [10/14/2017 11:13:32] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 2
HWID: 000259ECFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): xxxxxxxxx
Firmware version: 0134.02
=== Process started: 10/14/2017 11:13:36 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

what wrong?do i need to buy activation?please help..thank
ps..cm2mtk,cm2spd,cm2qlm,all is ok working...
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Old 10-14-2017, 07:51   #2 (permalink)
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problem solve need 1year support..thanks
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Old 10-12-2019, 14:14   #3 (permalink)
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how much bro 4 1year?????????????????????????????
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Old 10-12-2019, 14:41   #4 (permalink)
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Quote:
Originally Posted by pasakalye View Post
problem solve need 1year support..thanks
How do you Solve Bro???
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Old 10-13-2019, 13:31   #5 (permalink)
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Quote:
Originally Posted by LEO2K2 View Post
how much bro 4 1year?????????????????????????????
Hello,

You can renew support (and activate new software) for any Infinity-Box, even for box released in year 2005.
How to renew support and use latest software updates, CM2 etc.:

If you have credits at your IOS account:
- login to your IOS account - https://www.infinity-box.com/service/
- go to `Products` menu
- select `Infinity-Box/Dongle 1 year Updates/Support Renew`
- enter your S/N

If you do not have credits at your IOS account:
- contact to your seller - https://www.infinity-box.com/buy/
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