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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 07-23-2018, 11:46   #1 (permalink)
Freak Poster
 
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error unlocking with sm exynos


hello.
recently i couldnt read info using smexynos ??? it shows connecting then no answer from phone ??? any idea ?? any solution ( tested with 4 phones but same error )
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Old 07-24-2018, 07:39   #2 (permalink)
Product Supporter
 
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Hi, could you please post operatiion log text.
also have you tried with other PC ? If many phones can not be read it maybe some problem with your PC
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Old 07-30-2018, 20:45   #3 (permalink)
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Same problem. try two different PC
Cann't Read info from Phone. But another product can read.
Please check and fix. i think its timing problem. Phone answer very slow

Waiting for phone...
Device connected: COM4 (SAMSUNG Mobile USB Modem)
Connecting...
Reading info...
ERROR - Can't read phone info!
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Old 09-09-2018, 20:41   #4 (permalink)
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Code:
 Waiting for phone...
Device connected: COM395 (SAMSUNG Mobile USB Modem #196)
Connecting...
Reading info...
Phone model:   SM-J250Y
Phone IMEI:    xxxxxxxxxxxxxxxx
Phone version: J250YXXU1ARC7/J250YOXA1ARC7/J250YXXU1ARC7/J250YXXU1ARC7
Trying DIAG mode now...
Waiting for phone...
Device connected: COM396 (SAMSUNG Mobile USB Serial Port)
Connecting...
ERROR - No answer from phone!
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