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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-18-2008, 11:51   #1 (permalink)
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Confused flashing alcatel c701


Hi all!!! after trying to unlock with other tool an alcatel c701 it crashed, now phone is like a freezed mode, when I try to flash i can mark checkbox firmware, language and fss (I suposed is eeprom) but only one file (firmware) is aviable on support, must I select firmawere file too when marking language and fss flashing options????

A bit confused abaout procedure with infinity tool.

Thanks for your help.
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Old 11-18-2008, 12:28   #2 (permalink)
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no, you cant select a firmware file for language or eeprom so

try to reflash the phone with the main firmware file only BUT make a full flash back up and read eeprom just in case


good luck

shehab
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Old 11-18-2008, 15:45   #3 (permalink)
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Quote:
Originally Posted by petermov View Post
Hi all!!! after trying to unlock with other tool an alcatel c701 it crashed, now phone is like a freezed mode, when I try to flash i can mark checkbox firmware, language and fss (I suposed is eeprom) but only one file (firmware) is aviable on support, must I select firmawere file too when marking language and fss flashing options????

A bit confused abaout procedure with infinity tool.

Thanks for your help.
You need to use only one firmware file.

Here is instruction from support area:

Date: 02 Feb 2008

How to unlock and flash Alcatel-c700, c701, c707, c717, c825 etc.

How to flash:
1. Make full flash backup before any operation for emergency case !
2. Select firmware that you want and write flash
3. If phone can't power-on after flashing flash it again:
. be sure that "Smart write option is checked in "Flash" page
. be sure that "Fix security area" option is checked in "Settings" page
. be sure that "Enhanced security fix method" option is checked in "Settings" page

4. If phone can't Oower-On make "Format ffs" in "complete" mode
5. Press and hold phone "Power" button for a long time (up to 1-2 min) to make phone Powered-On after flash/format

After flash process: Power-On and Power-Off phone 4-5 times to be sure that everything is Ok.

If software say that new firmware detected please make this:
1. read full flash
2. send "backup_flash..." and "backup_system_log..." files to [email protected] or upload to rapidshare.com and send link

How to unlock:
1. Flash phone with non-locked firmware
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Old 11-21-2008, 17:07   #4 (permalink)
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usb flashing

is there a way to flash this phone via it's own usb conection.?
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Old 11-21-2008, 17:19   #5 (permalink)
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Hello,

You must use RX/TX/GND cable but not USB cable from phone package.
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