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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-21-2019, 13:55   #1 (permalink)
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dead infinity box

hello l have a dead infinity box card l want to transfer my activations to a new card
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Old 05-21-2019, 14:45   #2 (permalink)
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Hello,check what to do here
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Old 05-21-2019, 18:56   #3 (permalink)
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Originally Posted by chadzar View Post
hello l have a dead infinity box card l want to transfer my activations to a new card

At first double check your box/dongle:

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you should buy new Dongle.

result ?
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