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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 12-09-2016, 13:24   #1 (permalink)
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dead smart card


My infinity box smart card just died but bought a new infinity box dongle..
Can i transfer my previous 4 ACTIVATIONS to new card?
Help please i can only use cm2 only on this new card..
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Old 12-09-2016, 14:13   #2 (permalink)
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Quote:
Originally Posted by papsnew View Post
My infinity box smart card just died but bought a new infinity box dongle..
Can i transfer my previous 4 ACTIVATIONS to new card?
Help please i can only use cm2 only on this new card..
Hello,

In most cases it's possible bt in some cases it is not.
What is your old S/N and what is your new S/N ?

Note:
- It's impossible to transfer Dongle to another Dongle as Activation.

- It's possible to transfer Activation only to the same product Smart-Card.
Example:
From [BEST] to [BEST] - YES
From [CDMA] to [CDMA] - YES
From Infinity-Box/Dongle to Infinity-Box/Dongle - YES

From [BEST] to Infinity-Box/Dongle - NO
From [BEST] to [CDMA] - NO
From [CDMA] to Infinity-Box/Dongle - NO
From [CDMA] to [BEST] - NO
From Infinity-Box/Dongle to [BEST] - NO
From Infinity-Box/Dongle to [CDMA] - NO
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Old 12-09-2016, 15:06   #3 (permalink)
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old serial no (S/N): C56648AF

New serial no (S/N): 9E9C2CA3
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Old 12-09-2016, 15:21   #4 (permalink)
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update your new card now.
hua and microbox move requests was sent to teams but it may takes some time to get it working.
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Old 12-09-2016, 15:55   #5 (permalink)
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Originally Posted by YellowBoss View Post
update your new card now.
hua and microbox move requests was sent to teams but it may takes some time to get it working.

Thanks a million mate...
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