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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-05-2017, 13:18   #1 (permalink)
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Join Date: Jan 2016
Posts: 17
Member: 2510940
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Dear Team Please Check My Crad


Hello
Dear Infinity Team I have a problem During Updating my card firmware net disconnect automatic now my card not show in Dongle manager No card Found
Show This Error Now

Dongle can't be found:
Error when listing readers
SmartCard API error #2148532270
Cannot find a smart card reader.

last weak i,m activated My best Dongle On Cm2 Activation please check and Gide me how to recover back

My Card SN 93C9767D , v0135


Please Solve my Problem ASAP


Thanks
In
Advance
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Old 05-05-2017, 14:49   #2 (permalink)
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Join Date: Jun 2009
Posts: 24,886
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Quote:
Originally Posted by Mohammad Aquib View Post
Hello
Dear Infinity Team I have a problem During Updating my card firmware net disconnect automatic now my card not show in Dongle manager No card Found
Show This Error Now

Dongle can't be found:
Error when listing readers
SmartCard API error #2148532270
Cannot find a smart card reader.

last weak i,m activated My best Dongle On Cm2 Activation please check and Gide me how to recover back

My Card SN 93C9767D , v0135


Please Solve my Problem ASAP


Thanks
In
Advance
Hello,

What to do:

1. reboot PC

2. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

Also you can insert Smart-Card into another Card-Reader.

3. Run DongleManager
4. Update Dongle firmware


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
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