do u have any problems with supported are ?

[MaFiaaa]

Do u have a problem on supported area or i am the only one have this prob.
i have 2 infinity boxs and i cant acces supported area from both but i didnt find any one talk about that in forum !!!
waiting infinity team answer
Regards

[Infinity-Box]

hello ,

please tell me what error do you get when you try to access support area?

[InfinitySupport]

Originally Posted by MaFiaaa

Do u have a problem on supported area or i am the only one have this prob.
i have 2 infinity boxs and i cant acces supported area from both but i didnt find any one talk about that in forum !!!
waiting infinity team answer
Regards

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.

[MaFiaaa]

thx for reply i sent mail now with my dongle info.
my problem is when i try to login support area i have just loading page
i try all mirror