dongle is blocked error code #31 plz? help me

[waseem.ahmad]

my dongle is blocked error code #31 plz? help me
after update show this logo


DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0116.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
Box is working well, no problems found, no reasons to cry, do not worry, be happy.
If software can not start (or SmartCard data is damaged) contact to [email protected]


Plz? help me sir thnx in advence

W@$!M @}{M@D

[InfinitySupport]

Originally Posted by waseem.ahmad

my dongle is blocked error code #31 plz? help me
after update show this logo


DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0116.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
Box is working well, no problems found, no reasons to cry, do not worry, be happy.
If software can not start (or SmartCard data is damaged) contact to [email protected]


Plz? help me sir thnx in advence

W@$!M @}{M@D

Hello,

Thank you very much for your total ignorance of all our request and advices !

We respect each user very much and we respect your time and will be glad to help
you so fast as possible, but this time we are very sad to say, but your dongle
blocked now for 2 weeks due to it was repeated many times: please, never post
your dongle details in public forum, you have an e-mail address (you can see it
f.e. in DongleManager) for private discussion.
Please, read this: FAQ: Frequently Asked Questions, cables/pinouts, supported models - GSM-Forum
and this: Infinity-Box Serial Number (S/N) is your key to Infinity-Box support... - GSM-Forum
and this: help me my infinity dosent whork how to solve - GSM-Forum

Why you need to keep your private data safe: Important information for all Infinity-Box users regarding e-mail support - GSM-Forum

You are welcome to contact us after 2 weeks by e-mail: [email protected]

Thank you very much for your kind understanding and cooperation !
We are trying to make everything to make our users safe !

[SHOEB AHMED]

Originally Posted by waseem.ahmad

my dongle is blocked error code #31 plz? help me
after update show this logo


DongleManager version: 1.30
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0116.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
Box is working well, no problems found, no reasons to cry, do not worry, be happy.
If software can not start (or SmartCard data is damaged) contact to [email protected]


Plz? help me sir thnx in advence

W@$!M @}{M@D

u use old DongleManager version: 1.30. try DongleManager version: 1.32

[waseem.ahmad]

thnxx sir i will send u

[InfinitySupport]

Originally Posted by waseem.ahmad

thnxx sir i will send u

Yes, in 2 weeks please, due to today you are really a winner !


Thank you very much for your total ignorance of all our request and advices !

We respect each user very much and we respect your time and will be glad to help
you so fast as possible, but this time we are very sad to say, but your dongle
blocked now for 2 weeks due to it was repeated many times: please, never post
your dongle details in public forum, you have an e-mail address (you can see it
f.e. in DongleManager) for private discussion.
Please, read this: FAQ: Frequently Asked Questions, cables/pinouts, supported models - GSM-Forum
and this: Infinity-Box Serial Number (S/N) is your key to Infinity-Box support... - GSM-Forum
and this: help me my infinity dosent whork how to solve - GSM-Forum

Why you need to keep your private data safe: Important information for all Infinity-Box users regarding e-mail support - GSM-Forum

You are welcome to contact us after 2 weeks by e-mail: [email protected]

Thank you very much for your kind understanding and cooperation !
We are trying to make everything to make our users safe !

[InfinitySupport]

Originally Posted by SHOEB AHMED

u use old DongleManager version: 1.30. try DongleManager version: 1.32

It is because he post his box details in forum.

[shankarakala]

Hi,
Still problem same, first time when i use your new one file it shows unblock key applied, after i open infinity cdma tool it shows same one error(Send+receive Error. ISO7816 Error 0X6985(Commend not allowed.Condition of use not satisfied)
Is it a some kind of joke with me every time playing by "infinityremoteupdate".

Plz tell me either you guys able to repair this or i have to purchase a new smart sim?
if i have to purchase a new one sim then why infinity? Why not other unlocker?
I am completly disappointed by support team of infinity?
You guys suggest me that your computer is effected by spyware or sniffing tool?
So you want to say that for using infinty Cdma i have required a separate PC.
Practically is it possible?

Waiting for Your next excuse solution

Shankar Kumar
Market Collection
Budha Coloney,Patna
M No-+91-8434060312
E-Mail- [email protected]






On 5/5/12, [email protected] wrote:

[shankarakala]

Hi team,
Plz read entire above detail carefully, and suggest me the possible suggestion or next one excuse or block my smart card as you done with other user(who publish his problem on blogging site).

Here i want to attract you guys that currently this problem is cumming very frequently. So why not you publish it solution? So user can repair their smart card directly, or TELL THE FOOLISH CUSTOMER(who purchase infinty cdma) DIRECTLY THAT WHEN THIS ISSUE RAISE YOU HAVE TO PURCHASE A NEW ONE CARD

[YellowBoss]

Originally Posted by shankarakala

Hi,
Still problem same, first time when i use your new one file it shows unblock key applied, after i open infinity cdma tool it shows same one error(Send+receive Error. ISO7816 Error 0X6985(Commend not allowed.Condition of use not satisfied)
Is it a some kind of joke with me every time playing by "infinityremoteupdate".

Plz tell me either you guys able to repair this or i have to purchase a new smart sim?
if i have to purchase a new one sim then why infinity? Why not other unlocker?
I am completly disappointed by support team of infinity?
You guys suggest me that your computer is effected by spyware or sniffing tool?
So you want to say that for using infinty Cdma i have required a separate PC.
Practically is it possible?

Waiting for Your next excuse solution

Shankar Kumar
Market Collection
Budha Coloney,Patna
M No-+91-8434060312
E-Mail- [email protected]






On 5/5/12, [email protected] wrote:

Dear Friend,

I was really happy to read your post about our jokes.
Let me inform you - it's not our jokes, it's YOUR JOKES !
My advices for you:
1. read this: Infinity-CDMA Tool support
You will see a text:

4. Do not use any kind of usb-sharing or port sniff software to avoid  blocked dongle ! You was warned, we take no responsibility for any kind  of blocked dongles !

Let's hope it will be a good instruction for you.

2. Think twice, what trace/spy software installed on your PC'
3. Think twice, do you want to buy new card for trace/spy/sharing purposes
4. read my words again, think several days, understand what I talk about and come back to us in 3 days.

If you will be able to explain this time, why your PC contain such kind of software - we will unblock your Dongle again, but it will be last time.

If you are really do not understand what I talk about - you must read my post from begin and finally, after you will read it well, you will understand what is your problem reason.

My best wishes to you, my dear (probably) hacker friend !

[shankarakala]

Hello Sir,

If some body came to your doorstep with his problem with entire one followup, then you called him(probably) hacker friend.

Is it your some kind of support?

The matter of purchase new one card is that if infinty team not solve issue what can do a user? Either he raised a issue or purchase a new one unlocking tool.

For your kind information i am not a single user who is facing this one issue, after a lot of disappointment they will purchase another unlocking tool.
Currently my reseller have five CDMA dongal with same one issue.He send a mail to infinty team but he had not get proper guidance by infinity team.
As a customer I am raising this issue you told me that "I AM A (probably) hacker friend".

No, No, No......Plz don't regrate for same. Try to resolve this one issue ASAP and stop commenting on your customer

[YellowBoss]

Originally Posted by shankarakala

Hello Sir,

If some body came to your doorstep with his problem with entire one followup, then you called him(probably) hacker friend.

Is it your some kind of support?

The matter of purchase new one card is that if infinty team not solve issue what can do a user? Either he raised a issue or purchase a new one unlocking tool.

For your kind information i am not a single user who is facing this one issue, after a lot of disappointment they will purchase another unlocking tool.
Currently my reseller have five CDMA dongal with same one issue.He send a mail to infinty team but he had not get proper guidance by infinity team.
As a customer I am raising this issue you told me that "I AM A (probably) hacker friend".

No, No, No......Plz don't regrate for same. Try to resolve this one issue ASAP and stop commenting on your customer

It's not so hard for me to make better explanation.
You must look into your own message and you will see this:

>>>> Dongle serial No (S/N):**********
>>>> Firmware version: 0118.03
>>>> Dongle Registration/firmware upgrade required
>>>> "UK edition" status: Off
>>>> Last launched application: 0026 v.0175
>>>> Active modules:
>>>> - 01: cdma
>>>> Support area: download area
>>>> - Username: **********
>>>> - Password: **********
>>>> Online account: Infinity-CDMA Tool support
>>>> - Username: **********
>>>> - Password: **********
>>>> Dongle key: **********
>>>>
>>>> Dongle [**********] identification data is damaged, error code #31
>>>>
>>>> Dongle is blocked: strange user's activity detected, be more careful
>>>> next
>>>> time.

Now read my previous post, you have very detailed explanation why you dongle become blocked and what you must do.

Do you have any ideas what you have tried to do with Dongle ?
Honest explanation, please.

[YellowBoss]

Originally Posted by shankarakala

...
Currently my reseller have five CDMA dongal with same one issue.He send a mail to infinty team but he had not get proper guidance by infinity team.
...

It is BIG LIE !
We always help to users who able to understand the situation well and who able to read our instructions !

Now read my explanation (yesterday) about your dongle fault reason and read what you started to write back.
1. Why you did not checked your PC ?
2. Why you did not removed spy software from your PC ?
3. Why you lie here about reseller problem ?
4. Why you ignore my advices and you start to cry that he do not help yours ?

NO ANSWERS FROM YOU !

Finally: You have clear advices from me, but you did not post here any real explanation.
What can I say now ?
I think that you have tried to hack our software, but you was unlucky and you have got blocked dongle.
Now, instead of say honestly "I was wrong" you are trying to blame us that we make bad support. Nice...

Can you tell anything now instead of trying to blame us ?

[YellowBoss]

Especially for you: http://forum.gsmhosting.com/vbb/f633...5-etc-1471484/

[shankarakala]

Originally Posted by YellowBoss

It is BIG LIE !
We always help to users who able to understand the situation well and who able to read our instructions !

Now read my explanation (yesterday) about your dongle fault reason and read what you started to write back.
1. Why you did not checked your PC ?
2. Why you did not removed spy software from your PC ?
3. Why you lie here about reseller problem ?
4. Why you ignore my advices and you start to cry that he do not help yours ?

NO ANSWERS FROM YOU !

Finally: You have clear advices from me, but you did not post here any real explanation.
What can I say now ?
I think that you have tried to hack our software, but you was unlucky and you have got blocked dongle.
Now, instead of say honestly "I was wrong" you are trying to blame us that we make bad support. Nice...

Can you tell anything now instead of trying to blame us ?

I am not lying about my reseller. Till dated 7-5-2012 evening 4 0 clock he confirmed me that his problem is not solved, so tell me about ur support?

don't make it personal issue, try ur best effort to resolve the problem on floor, not on blogging site to forcefully prove customer is lying.

[shankarakala]

Originally Posted by YellowBoss

It's not so hard for me to make better explanation.
You must look into your own message and you will see this:

>>>> Dongle serial No (S/N):**********
>>>> Firmware version: 0118.03
>>>> Dongle Registration/firmware upgrade required
>>>> "UK edition" status: Off
>>>> Last launched application: 0026 v.0175
>>>> Active modules:
>>>> - 01: cdma
>>>> Support area: download area
>>>> - Username: **********
>>>> - Password: **********
>>>> Online account: Infinity-CDMA Tool support
>>>> - Username: **********
>>>> - Password: **********
>>>> Dongle key: **********
>>>>
>>>> Dongle [**********] identification data is damaged, error code #31
>>>>
>>>> Dongle is blocked: strange user's activity detected, be more careful
>>>> next
>>>> time.

Now read my previous post, you have very detailed explanation why you dongle become blocked and what you must do.

Do you have any ideas what you have tried to do with Dongle ?
Honest explanation, please.

Gr8 explanation,

You only want to hear yourself, if you seen my first mail, then u never ever speak these things.

Again i am repeating.......I am a newbie user of infinity cdma dongal and i don't know how to repair lg rd 3530 blinking, So i was searching on internet and try to repair the phone, but suddenly my laptop was stacked; so i restarted infinity application and till now i am getting this one problem.

Here i want to attract you guys that if a new one user having this type activity warn him before blocking his dongal.

And i don't want to do share this experience here, but after lot of disappointment i came here.