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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 08-24-2016, 23:57   #1 (permalink)
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Join Date: Dec 2005
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Dongle is blocked, how to fix


DongleManager [Infinity-Box] v1.64 [23/08/2016 11:19:42 ã]
PC HWID: 2FEDA070F6B33B0AED342CDAF11170F5
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0005727618201292
Box/Dongle Serial No (S/N): EC577276
Firmware version: 0122.02
Box/Dongle Status: 6A
"UK edition" status: Off
Last launched Application: 0030 v.0223
=> Activations:
- 03: [BEST] v.0122
Box/Dongle key: 7F844BEDCB577733
=> Box/Dongle misconfiguration. ErrorCode #6A


Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 23/08/2016 11:20:14 ã ----------
DongleManager [Infinity-Box] v1.64 [23/08/2016 11:20:14 ã]
PC HWID: 2FEDA070F6B33B0AED342CDAF11170F5
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0005727618201292
Type: [BEST] S/N: EC577276 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged
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Old 08-25-2016, 11:07   #2 (permalink)
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Quote:
Originally Posted by anasshe View Post
DongleManager [Infinity-Box] v1.64 [23/08/2016 11:19:42 ã]
PC HWID: 2FEDA070F6B33B0AED342CDAF11170F5
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0005727618201292
Box/Dongle Serial No (S/N): EC577276
Firmware version: 0122.02
Box/Dongle Status: 6A
"UK edition" status: Off
Last launched Application: 0030 v.0223
=> Activations:
- 03: [BEST] v.0122
Box/Dongle key: 7F844BEDCB577733
=> Box/Dongle misconfiguration. ErrorCode #6A


Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 23/08/2016 11:20:14 ã ----------
DongleManager [Infinity-Box] v1.64 [23/08/2016 11:20:14 ã]
PC HWID: 2FEDA070F6B33B0AED342CDAF11170F5
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0005727618201292
Type: [BEST] S/N: EC577276 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged
Please click here for instruction
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