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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 09-03-2016, 00:22   #1 (permalink)
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Dongle is blocked, how to fix


my 2 dongle are blocked in the same day

- Process started: 9/4/2016 1:12:27 AM ----------
DongleManager [Infinity-Box] v1.64 [9/4/2016 1:12:27 AM]
PC HWID: 08AE2BAB44A35DE71ADCEA0759ACE768
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01036B6715BF1292
Type: [BEST] S/N: 993C6B67 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
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Old 09-03-2016, 00:24   #2 (permalink)
Freak Poster
 
Join Date: Oct 2012
Posts: 101
Member: 1823598
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Thanks Meter: 20
DongleManager [Infinity-Box] v1.64 [9/4/2016 1:21:58 AM]
PC HWID: 08AE2BAB44A35DE71ADCEA0759ACE768
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0004885D18201292
Type: [BEST] S/N: E1B0885D Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Disconnected

realy i need your hleap
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Old 09-03-2016, 08:25   #3 (permalink)
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Hello,

What to do - How to fix: Dongle is blocked - GSM-Forum
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