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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 09-16-2016, 09:54   #1 (permalink)
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Dongle is blocked, how to fix


sir please help i can't update here is log

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 9/16/2016 2:34:36 PM ----------
DongleManager [Infinity-Box] v1.65 [9/16/2016 2:34:36 PM]
PC HWID: 288AF3C25A29B45006024C3DFE2C22A1
Card-Reader: FT SCR2000 0
HWID: 01019B761C6A1292
Type: Main Infinity-Box/Dongle S/N: D2FA9B76 Version: 0130.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
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Old 09-16-2016, 11:52   #2 (permalink)
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Hello,

What to do - How to fix: Dongle is blocked - GSM-Forum
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Old 10-20-2016, 14:23   #3 (permalink)
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works

thank you sir my dongel working fine agian tq for support
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