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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 09-23-2016, 04:38   #1 (permalink)
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Dongle is blocked, how to fix


Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 23/09/2016 10.35.37 ----------
DongleManager [Infinity-Box] v1.65 [23/09/2016 10.35.37]
PC HWID: 120839FB5B3A9822A3A2BD2F58DAD303
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000F5C67CEC4082
Type: Main Infinity-Box/Dongle S/N: D31BF5C6 Version: 0130.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum


please help
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Old 09-24-2016, 00:06   #2 (permalink)
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Quote:
Originally Posted by andy_gal View Post
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 23/09/2016 10.35.37 ----------
DongleManager [Infinity-Box] v1.65 [23/09/2016 10.35.37]
PC HWID: 120839FB5B3A9822A3A2BD2F58DAD303
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000F5C67CEC4082
Type: Main Infinity-Box/Dongle S/N: D31BF5C6 Version: 0130.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum


please help
Hello,

What to do - How to fix: Dongle is blocked - GSM-Forum
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