GSM-Forum - dongle data damage

GSM-Forum (https://forum.gsmhosting.com/vbb/)

- Infinity-Box (https://forum.gsmhosting.com/vbb/f296/)

- - dongle data damage (https://forum.gsmhosting.com/vbb/f296/dongle-data-damage-592142/)

dongle data damage

Actually it happens when i try to update my dongle firmware. During update process software hangs( i use dialup connection) and so i close the soft from task manager.
Dongle serial No (S/N):
Firmware version: 0111.02
Smart-card status: activated
"UK edition" status: Off
Last launched application: 001F v.0260
Support area: http://www.infinity-box.com
- Username:
- Password:
Dongle parameters checksum: 51EB0D

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to [email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.

when i use pinfinder the message appears that your dongle is not activated for current software module
current dongle activation level:0000
required dongle activation level:0011
and when i want to activate module pinfinder the following message appears
Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !
what i can do

Quote:

Originally Posted by malikawan (Post 3640932)

email this info to [email protected]
you will get reply with repair instructions

Infinity Team is the best. Excellent support with good and fast updates... Others need to look at this..