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03-04-2010, 15:25
| #1 (permalink) |
| Freak Poster   Join Date: Mar 2008 Location: INDIA Age: 34
Posts: 484
Member: 726340 Status: Offline Sonork: 100.1624264 Thanks Meter: 86 | dongle firmware update error here is the log : ----------Process started:7:46:56 PM---------- Locating Emeralda server... Emeralda server address found. Connecting to Emeralda server... Server connection successfully established. S/N: 6Bxxxxxx, Firmware: 0112.02 Authenticating on server... Authentication successfull. Checking upgrade client version... Version check error: Error: Your update client version is expired! Please download new client from support area and start upgrade again. Disconnected. ----------Process started:7:47:26 PM---------- Locating Emeralda server... Emeralda server address found. Connecting to Emeralda server... Server connection successfully established. S/N: 6Bxxxxxx, Firmware: 0112.02 Authenticating on server... Authentication successfull. Checking upgrade client version... Version check error: Error: Your update client version is expired! Please download new client from support area and start upgrade again. Disconnected. some security problems i have hided the serial number. help me infinity team |
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03-05-2010, 16:44
| #5 (permalink) | |
| No Life Poster   Join Date: Mar 2009 Location: Pakistan Bahawalpur
Posts: 1,195
Member: 986273 Status: Offline Thanks Meter: 397 | Quote:
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03-05-2010, 17:43
| #6 (permalink) |
| No Life Poster Join Date: Jul 2006
Posts: 523
Member: 321074 Status: Offline Thanks Meter: 55 | Process started: 10:11:10 PM---------- DongleManager version: 1.30 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: xxxxxxx, Firmware: 0116.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. Dongle is up-to-date and has latest firmware. DO NOT try more ! Box is working well, no problems found, no reasons to cry, do not worry, be happy. If software can not start (or SmartCard data is damaged) contact to [email protected] |
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03-06-2010, 23:03
| #8 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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03-06-2010, 23:07
| #9 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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03-06-2010, 23:08
| #10 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Please, always check text that was written in software Log window. | |
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03-07-2010, 09:56
| #11 (permalink) |
| Freak Poster  Join Date: Feb 2006
Posts: 380
Member: 238245 Status: Offline Thanks Meter: 45 | Hi Below is the reply from admin This is a problem of damaged smart card keys. recently we launched next dongle upgrade and turns out that some part of smart cards which are in use have blocked access. This is a result of work some unknown for us harmful software. It used up all atempts to access card and now it is blocked same way as SIM card PIN code. There is no chance to access this card anymore, so this cards can not be upgraded remotely or localy. User can still use his dongle with all current infinity programs, but will not be able to upgrade it. THis is current situation with this. Please ask me questions if smthng is not clear for you. also, additionaly you can read this tread which we launched on gsmhosting: http://forum.gsmhosting.com/vbb/showthread.php?t=941878 Best Regards, Infinity Team i got this mail from admin so it cant be repair i lost my card |
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