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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-09-2009, 20:45   #1 (permalink)
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Join Date: Aug 2007
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Dongle firmware updater


Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xx, Firmware: 010E.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

Last edited by InfinitySupport; 05-09-2009 at 20:47. Reason: S/N deleted
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Old 05-09-2009, 20:46   #2 (permalink)
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Hello,

Thank you very much for your total ignorance of all our request and advices !

We respect each user very much and we respect your time and will be glad to help
you so fast as possible, but this time we are very sad to say, but your dongle
blocked now for 2 weeks due to it was repeated many times: please, never post
your dongle details in public forum
, you have an e-mail address (you can see it
f.e. in DongleManager) for private discussion.
Please, read this: http:///vbb/showthread.php?t=342807
and this: http://www./showthread.php?t=524023
and this: help me my infinity dosent whork how to solve

Why you need to keep your private data safe: Important information for all Infinity-Box users regarding e-mail support

You are welcome to contact us after 2 weeks by e-mail: [email protected]

Thank you very much for your kind understanding and cooperation !
We are trying to make everything to make our users safe !
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