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Old 03-08-2017, 14:14   #1 (permalink)
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dongle firmware upgrade problem


hi my infinity box said:dongle firmware upgrade

itry to upgrade said

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 3/8/2017 6:53:00 PM ----------
DongleManager [Infinity-Box] v1.68 [3/8/2017 6:53:00 PM]
PC HWID: 270C2D1456BBAC9DC1AADFC35AF4AD6E
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000DAF1FF021982
Type: Main Infinity-Box/Dongle S/N: 0D90DAF1 Version: 0134.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

but i can't use InfinityBox CM2QLM,InfinityBox LGS,
InfinityBox CM2MTK,and other work good. please suggest me.
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Old 03-08-2017, 16:15   #2 (permalink)
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Hello,
Check your support expiry date- https://www.infinity-box.com/doc.php?id=17
If support has expired contact any reseller and renew support first.
Resellers list- https://www.infinity-box.com/dealers.php
Price- https://www.infinity-box.com/price.php

Br.
Infinity Box Team.
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