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Old 09-14-2017, 12:36   #1 (permalink)
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Dongle identification data damaged


dear sir i forget to close Hax editor and by mistake open

CM2 software now i facing blocked dongle error please help me to activate my dongle thanks in advance

=== DongleManager [Infinity] v1.70 [9/14/2017 1:25:50] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000220ADFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1D1220AD
Firmware version: 0136.02
=== Process started: 9/14/2017 1:25:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 09-14-2017, 21:31   #2 (permalink)
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1day 12h passed still no reply 1st i send private msg but supporter said post in forum

and i post here help me to active my dongle
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Old 09-15-2017, 12:27   #3 (permalink)
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== DongleManager [Infinity] v1.70 [9/15/2017 16:13:41] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000017FF00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 5F9E17FF
Firmware version: 0135.02
=== Process started: 9/15/2017 16:13:45 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data dama
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