Dongle identification data is damaged, error code #32
 

14/2/09, malik malek [I]<[email protected]

From: malik malek <[email protected]>
Subject:
To: [email protected]
Date: Saturday, 14 February, 2009, 9:50 PM

Dongle serial No (S/N): ******
Firmware version: 0112.02
Dongle identification data is damaged, error code #32
"UK edition" status: Off
Last launched application: 0007 v.0130
Support area: http://www.infinity-box.com

- Username: *******
- Password: *******
Dongle parameters checksum: 5DE91D

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to [email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.


Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *****, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0005] Authentication failed! Wrong password or dongle is not Registered yet !

after this error


Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *******, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]

help me please

Did you sent mail to supporter already ?

hello!

please repeat upgrade, this will fix your Error 32 problem.

But! do not use infinity software together with "USB over network" dongle sharing program,
or esle this error will appear again

Best Regards, Infintiy Team



Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: ********, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]

try one more time.
check if antivirus or firewall is not limiting your access to internet

The same problem after receiving the message.

Dearestest frien,

What is the reason to copy here sent/received mail ?
Is it the way to make us busy two times more ?

The same problem help please

Dearestest frien,

What is the reason to copy here sent/received mail ?
Is it the way to make us busy two times more ?