GSM Shop  
GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

Reply
 
LinkBack Thread Tools Display Modes
Old 02-15-2009, 15:56   #1 (permalink)
Freak Poster
 
Join Date: Jun 2007
Location: GSM-dz
Age: 38
Posts: 374
Member: 520327
Status: Offline
Sonork: 100.1636717
Thanks Meter: 76
Dongle identification data is damaged, error code #32


14/2/09, malik malek [I]<[email protected]

From: malik malek <[email protected]>
Subject:
To: [email protected]
Date: Saturday, 14 February, 2009, 9:50 PM

Dongle serial No (S/N): ******
Firmware version: 0112.02
Dongle identification data is damaged, error code #32
"UK edition" status: Off
Last launched application: 0007 v.0130
Support area: http://www.infinity-box.com

- Username: *******
- Password: *******
Dongle parameters checksum: 5DE91D

Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to [email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.


Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *****, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0005] Authentication failed! Wrong password or dongle is not Registered yet !

after this error


Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *******, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]

help me please
  Reply With Quote
Old 02-15-2009, 16:03   #2 (permalink)
Product Manager
 
InfinitySupport's Avatar
 
Join Date: Mar 2005
Location: infinity-box
Posts: 37,410
Member: 130995
Status: Offline
Thanks Meter: 33,554
Did you sent mail to supporter already ?
  Reply With Quote
The Following User Says Thank You to InfinitySupport For This Useful Post:
Old 02-16-2009, 00:37   #3 (permalink)
Freak Poster
 
Join Date: Jun 2007
Location: GSM-dz
Age: 38
Posts: 374
Member: 520327
Status: Offline
Sonork: 100.1636717
Thanks Meter: 76
hello!

please repeat upgrade, this will fix your Error 32 problem.

But! do not use infinity software together with "USB over network" dongle sharing program,
or esle this error will appear again

Best Regards, Infintiy Team



Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: ********, Firmware: 0112.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]

try one more time.
check if antivirus or firewall is not limiting your access to internet

The same problem after receiving the message.
  Reply With Quote
Old 02-16-2009, 10:42   #4 (permalink)
Product Manager
 
InfinitySupport's Avatar
 
Join Date: Mar 2005
Location: infinity-box
Posts: 37,410
Member: 130995
Status: Offline
Thanks Meter: 33,554
Dearestest frien,

What is the reason to copy here sent/received mail ?
Is it the way to make us busy two times more ?
  Reply With Quote
Old 02-16-2009, 10:44   #5 (permalink)
Freak Poster
 
Join Date: Jun 2007
Location: GSM-dz
Age: 38
Posts: 374
Member: 520327
Status: Offline
Sonork: 100.1636717
Thanks Meter: 76
The same problem help please
  Reply With Quote
Old 02-16-2009, 10:44   #6 (permalink)
Product Manager
 
InfinitySupport's Avatar
 
Join Date: Mar 2005
Location: infinity-box
Posts: 37,410
Member: 130995
Status: Offline
Thanks Meter: 33,554
Dearestest frien,

What is the reason to copy here sent/received mail ?
Is it the way to make us busy two times more ?
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
thread Thread Starter Forum Replies Last Post
infinitybox Dongle identification data is damaged, error code #65 .::sravan::. Infinity-Box 17 09-09-2009 20:18
infinitybox Dongle identification data is damaged, error code #65 .::sravan::. Infinity-Box 5 03-05-2009 18:35
infinitybox Dongle identification data is damaged, error code #65 omary Infinity-Box 3 03-01-2009 10:40
Dongle identification data is damaged, error code #65 callcare Infinity-Box 2 02-28-2009 18:07
HELP-Dongle identification data is damaged, error code #65 cupon Infinity-Box 4 02-17-2009 08:33

 



All times are GMT +1. The time now is 01:24.



Powered by Searchlight © 2018 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2018 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2017 -
Page generated in 0.29107 seconds with 8 queries

SEO by vBSEO