Dongle misconfigoration

[vasko_bojilov]

CARD ID info:
==== [21.2.2020 г. 11:49:36] ====
Infinity-Box CardID v1.09
Card-Reader: Gemalto e-gate Smart Card 0
ATR: 3B759400006202020201
Card Manager: A0000000030000
SerialNumber: 0000BE3C
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 8120
Serial Number: 0000BE3C
Batch Identifier: 0000
Module Fabricator: 1942
Module Packaging Date: 8120
IC Card Manufacturer: 1943
IC Em******* Date: 8120
Pre Personalizer: 1944
Pre Personalization Date: 8120
Pre Personalization Equipment Identifier: 0000C111
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 0000BE3C00001942
Extended info: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )

DONGLE MANAGER LOG:


==== [21.2.2020 г. 11:44:03] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [21.2.2020 г. 11:44:06] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000BE3C00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): CD6ABE3C
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
- 08: #8
Diagnostic Key: 7FD9C703865349C8
=> External Activations:
- GB-Key
- GB-Key (Activation)
=== DongleManager [Infinity] v1.72 [21.2.2020 г. 11:44:22] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000BE3C00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CD6ABE3C
Firmware version: 0137.02
=== Process started: 21.2.2020 г. 11:44:25 ===
Connecting to server
Connection to server failedSocket Error # 10061
Connection refused.

Realterm not used on my PC
Just NCK dongle and BEST INFINITY card was connected both-after i take dongle misconfig

[YellowBoss]

Originally Posted by vasko_bojilov

CARD ID info:
==== [21.2.2020 г. 11:49:36] ====
Infinity-Box CardID v1.09
Card-Reader: Gemalto e-gate Smart Card 0
ATR: 3B759400006202020201
Card Manager: A0000000030000
SerialNumber: 0000BE3C
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 8120
Serial Number: 0000BE3C
Batch Identifier: 0000
Module Fabricator: 1942
Module Packaging Date: 8120
IC Card Manufacturer: 1943
IC Em******* Date: 8120
Pre Personalizer: 1944
Pre Personalization Date: 8120
Pre Personalization Equipment Identifier: 0000C111
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 0000BE3C00001942
Extended info: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )

DONGLE MANAGER LOG:


==== [21.2.2020 г. 11:44:03] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [21.2.2020 г. 11:44:06] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000BE3C00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): CD6ABE3C
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
- 08: #8
Diagnostic Key: 7FD9C703865349C8
=> External Activations:
- GB-Key
- GB-Key (Activation)
=== DongleManager [Infinity] v1.72 [21.2.2020 г. 11:44:22] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000BE3C00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CD6ABE3C
Firmware version: 0137.02
=== Process started: 21.2.2020 г. 11:44:25 ===
Connecting to server
Connection to server failedSocket Error # 10061
Connection refused.

Realterm not used on my PC
Just NCK dongle and BEST INFINITY card was connected both-after i take dongle misconfig

Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !