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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 09-15-2018, 10:52   #1111 (permalink)
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Help to Me

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Dongle misconfiguration
I Update Dongle Show This Message

=== DongleManager [Infinity] v1.72 [9/15/2018 14:50:07] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 01036F671C6A1292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D7F96F67
Firmware version: 0136.02
=== Process started: 9/15/2018 14:50:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Solved This Problem infinity team
 
Old 09-15-2018, 16:29   #1112 (permalink)
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Quote:
Originally Posted by Softwere King View Post
Help to Me

Show this message

Dongle misconfiguration
I Update Dongle Show This Message

=== DongleManager [Infinity] v1.72 [9/15/2018 14:50:07] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 01036F671C6A1292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D7F96F67
Firmware version: 0136.02
=== Process started: 9/15/2018 14:50:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Solved This Problem infinity team
Hello,

What to do - http://www.infinity-box.com/support/?r=4
fix your PC as per instruction !
done ?
 
Old 09-16-2018, 08:12   #1113 (permalink)
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thanx To Reply

w8 24 Hours

Update Cm2

Its ok

Thanx Infinity Team
 
Old 09-22-2018, 14:31   #1114 (permalink)
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Help Me

Show this message
Dongle misconfiguration

Code:
=== DongleManager [Infinity] v1.72 [9/22/2018 18:29:51] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0103745B15BF1292
Box/Dongle found: [BEST]
Serial No (S/N): 97FE745B
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F16DF2738A44AD2
 
Old 09-22-2018, 15:15   #1115 (permalink)
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Quote:
Originally Posted by Hafiz ArslanAli View Post
Help Me

Show this message
Dongle misconfiguration

Code:
=== DongleManager [Infinity] v1.72 [9/22/2018 18:29:51] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0103745B15BF1292
Box/Dongle found: [BEST]
Serial No (S/N): 97FE745B
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F16DF2738A44AD2
Hello,

- Run DongleManager
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
 
Old 09-23-2018, 01:41   #1116 (permalink)
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Quote:
Originally Posted by infinityhelp View Post
hello,

- run donglemanager
- update dongle firmware now

important: Only one update try is allowed so in case of problem do not try to update card again !

i tried still not working.
 
Old 09-23-2018, 08:16   #1117 (permalink)
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Originally Posted by zeszie19 View Post
i tried still not working.
What is not working means ?
 
Old 09-28-2018, 23:07   #1118 (permalink)
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hi infinity team please help me it didn't open my cm2 smart-card misconfiguration!
please help me..

=== DongleManager [Infinity] v1.72 [9/29/2018 6:06:06] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000D26C17004082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 672FD26C
Firmware version: 0137.02
=== Process started: 9/29/2018 6:06:07 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2



please help me infinity..
 
Old 09-29-2018, 11:58   #1119 (permalink)
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Quote:
Originally Posted by Gordak_air View Post
hi infinity team please help me it didn't open my cm2 smart-card misconfiguration!
please help me..

=== DongleManager [Infinity] v1.72 [9/29/2018 6:06:06] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000D26C17004082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 672FD26C
Firmware version: 0137.02
=== Process started: 9/29/2018 6:06:07 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2



please help me infinity..
Hi,
WHat was the reason to trace usb communication ?
 
Old 09-29-2018, 23:05   #1120 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hi,
WHat was the reason to trace usb communication ?
No sir im not using usb trace im trying to install cm2 for another computer like computer shop i incounter this error please sir fixed this sir this is my only one repair gadget pleease.
 
Old 09-30-2018, 17:32   #1121 (permalink)
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Infinity please fixed my dongle..
 
Old 10-01-2018, 07:16   #1122 (permalink)
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Infinty please help my dongle please fix it
 
Old 10-01-2018, 11:08   #1123 (permalink)
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Quote:
Originally Posted by Gordak_air View Post
No sir im not using usb trace im trying to install cm2 for another computer like computer shop i incounter this error please sir fixed this sir this is my only one repair gadget pleease.
pls read first post in current therad and provide fault.bin file
 
Old 10-02-2018, 09:43   #1124 (permalink)
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Where to find bin.file boss
 
Old 10-03-2018, 08:08   #1125 (permalink)
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Where to find bin.file boss
fault.bin file is in folder with CM2 software that you have run last time
 
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