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Old 10-14-2018, 19:52   #1156 (permalink)
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You must fix your PC for error #57 now - https://www.infinity-box.com/support/?r=4
-----------------------------------------------------------------------------------------------
my dongle is blocked more 2 months
when i run mmodule v4.48 fail to me smart card is blocked,error code#57
my pc changed wndows and not any
any kind of usb trace/spy/sharing software and do not use it in future
and not processes with name like usb3monitor
when i run dongle manager and update frimware
=== DongleManager [Infinity] v1.70 [10/14/2018 21:19:22] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 10/14/2018 21:12:24 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
i so sad for this
plzzzzzz
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Old 10-14-2018, 22:07   #1157 (permalink)
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You must fix your PC for error #57 - https://www.infinity-box.com/support/?r=4

do it !
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Old 10-15-2018, 09:51   #1158 (permalink)
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Diagnostic Code #57:
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor
- Find in folder with CM2 or [BEST] software file fault.bin
- Post here your dongle details (Copy/paste text) and attach here fault.bin file (if you have it in folder with software).
---------------------------------------------------------
my pc windows changed
so i not have any kind of usb trace/spy/sharing software
and not have an in my PC Device Manager all processes with name like usb3monitor
but
my smart card is blocked
plzzzz help
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Old 10-15-2018, 09:54   #1159 (permalink)
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=== DongleManager [Infinity] v1.70 [8/7/2018 12:54:07] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 8/7/2018 12:54:09 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

hi
my cm2 of yesterday close my program and open again failed to me dongel misconfiguration
today try update with dongle manager failed to me
------------------------------------------
=== DongleManager [Infinity] v1.70 [8/7/2018 12:54:07] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 8/7/2018 12:54:09 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
-----------------------------------------------------------
please help me
-----------------------------------------------------
Diagnostic Code #57:
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor
- Find in folder with CM2 or [BEST] software file fault.bin
- Post here your dongle details (Copy/paste text) and attach here fault.bin file (if you have it in folder with software).
---------------------------------------------------------
my pc windows changed
so i not have any kind of usb trace/spy/sharing software
and not have an in my PC Device Manager all processes with name like usb3monitor
Unfortunately dont have fult.bin becuse before see this page i change my windows
but
my smart card is blocked
plzzzz help
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Old 10-16-2018, 20:37   #1160 (permalink)
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Quote:
Originally Posted by kakabr View Post
Diagnostic Code #57:
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor
- Find in folder with CM2 or [BEST] software file fault.bin
- Post here your dongle details (Copy/paste text) and attach here fault.bin file (if you have it in folder with software).
---------------------------------------------------------
my pc windows changed
so i not have any kind of usb trace/spy/sharing software
and not have an in my PC Device Manager all processes with name like usb3monitor
but
my smart card is blocked
plzzzz help
do no ignore advice !



You must fix your PC for error #57 - https://www.infinity-box.com/support/?r=4
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor

DO IT NOW !

after that update dongle firmware
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Old 10-19-2018, 14:37   #1161 (permalink)
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help and dont Ridiculous me

Quote:
Originally Posted by YellowBoss View Post
do no ignore advice !



You must fix your PC for error #57 - https://www.infinity-box.com/support/?r=4
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor

DO IT NOW !

after that update dongle firmware
---------------------------------------------------
i changed my windows and dont have any kind of usb trace/spy/sharing software
i changed my windows and my pc dont have any processes with name like usb3monitor
just instal infnity box cm2mtk and mmodule and dongle manager
i dont have any program or driver on my pc Except infnity cm2
but when open dongle manager and read serial number
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B67C101F
Firmware version: 0135.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: Off
Last launched Application: 0034 v.0100
=> Activations:
- 00: Infinity-Box/Dongle v.0135
- 07: module #07
Diagnostic Key: 7FDCBD62C3461843

when i updated frimware process

=== DongleManager [Infinity] v1.70 [10/19/2018 16:03:23] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 10/19/2018 16:03:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

i fix my pc for error #57
but not fix my dongle
please dont reply to me You must fix your PC for error #57 - https://www.infinity-box.com/support/?r=4
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor

DO IT NOW !

after that update dongle firmware


i fix my pc but not fix
help to me realy Approach
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Old 10-19-2018, 14:40   #1162 (permalink)
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i ready to install teamviewer for you untill Proof you
i fix my pc for error 57
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Old 10-19-2018, 15:00   #1163 (permalink)
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if your PC is fixed - update dongle firmware with DongleManager now.
result ?
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Old 10-19-2018, 19:47   #1164 (permalink)
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you dont read my problem
i send you
i cant update my dongle


=== DongleManager [Infinity] v1.70 [10/19/2018 16:03:23] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 10/19/2018 16:03:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 10-21-2018, 20:03   #1165 (permalink)
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Is it anyone who answers me in the trouble of stopping my dongle

Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
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Old 10-22-2018, 10:09   #1166 (permalink)
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Quote:
Originally Posted by kakabr View Post
you dont read my problem
i send you
i cant update my dongle


=== DongleManager [Infinity] v1.70 [10/19/2018 16:03:23] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 10/19/2018 16:03:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
as I can see it was already fixed. right ?
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Old 10-22-2018, 10:21   #1167 (permalink)
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Quote:
Originally Posted by DX_boot View Post
Is it anyone who answers me in the trouble of stopping my dongle

Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
copy/paste more text from software log window
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Old 10-23-2018, 09:40   #1168 (permalink)
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i can fix error 57 on post https://www.infinity-box.com/support/?r=4. Pls help me unlock card, thks

=== DongleManager [Infinity] v1.72 [23/10/2018 14:21:50] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000093EF1CC74082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 196093EF
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: On
Last launched Application: 0036 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
Diagnostic Key: 7F7F15E90F434CA5
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Old 10-23-2018, 09:53   #1169 (permalink)
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Quote:
Originally Posted by baolua113 View Post
i can fix error 57 on post https://www.infinity-box.com/support/?r=4. Pls help me unlock card, thks

=== DongleManager [Infinity] v1.72 [23/10/2018 14:21:50] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000093EF1CC74082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 196093EF
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: On
Last launched Application: 0036 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
Diagnostic Key: 7F7F15E90F434CA5
If you already fixed your PC as per instruction for error #57 then update dongle firmware.
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Old 10-27-2018, 05:51   #1170 (permalink)
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=== DongleManager [Infinity] v1.70 [27.10.2018 6:50:12] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000FF1713114082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 9143FF17
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: module #07
Diagnostic Key: 7F51091599A87C09
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