GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


Closed Thread
 
LinkBack Thread Tools Display Modes
Old 10-14-2018, 18:52   #1156 (permalink)
Junior Member
 
Join Date: Oct 2014
Location: Iran
Posts: 20
Member: 2281736
Status: Offline
Thanks Meter: 1

You must fix your PC for error #57 now - https://www.infinity-box.com/support/?r=4
-----------------------------------------------------------------------------------------------
my dongle is blocked more 2 months
when i run mmodule v4.48 fail to me smart card is blocked,error code#57
my pc changed wndows and not any
any kind of usb trace/spy/sharing software and do not use it in future
and not processes with name like usb3monitor
when i run dongle manager and update frimware
=== DongleManager [Infinity] v1.70 [10/14/2018 21:19:22] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 10/14/2018 21:12:24 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
i so sad for this
plzzzzzz
 
Old 10-14-2018, 21:07   #1157 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
You must fix your PC for error #57 - https://www.infinity-box.com/support/?r=4

do it !
 
Old 10-15-2018, 08:51   #1158 (permalink)
Junior Member
 
Join Date: Oct 2014
Location: Iran
Posts: 20
Member: 2281736
Status: Offline
Thanks Meter: 1
Diagnostic Code #57:
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor
- Find in folder with CM2 or [BEST] software file fault.bin
- Post here your dongle details (Copy/paste text) and attach here fault.bin file (if you have it in folder with software).
---------------------------------------------------------
my pc windows changed
so i not have any kind of usb trace/spy/sharing software
and not have an in my PC Device Manager all processes with name like usb3monitor
but
my smart card is blocked
plzzzz help
 
Old 10-15-2018, 08:54   #1159 (permalink)
Junior Member
 
Join Date: Oct 2014
Location: Iran
Posts: 20
Member: 2281736
Status: Offline
Thanks Meter: 1
=== DongleManager [Infinity] v1.70 [8/7/2018 12:54:07] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 8/7/2018 12:54:09 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

hi
my cm2 of yesterday close my program and open again failed to me dongel misconfiguration
today try update with dongle manager failed to me
------------------------------------------
=== DongleManager [Infinity] v1.70 [8/7/2018 12:54:07] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 8/7/2018 12:54:09 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
-----------------------------------------------------------
please help me
-----------------------------------------------------
Diagnostic Code #57:
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor
- Find in folder with CM2 or [BEST] software file fault.bin
- Post here your dongle details (Copy/paste text) and attach here fault.bin file (if you have it in folder with software).
---------------------------------------------------------
my pc windows changed
so i not have any kind of usb trace/spy/sharing software
and not have an in my PC Device Manager all processes with name like usb3monitor
Unfortunately dont have fult.bin becuse before see this page i change my windows
but
my smart card is blocked
plzzzz help
 
Old 10-16-2018, 19:37   #1160 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,475
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by kakabr View Post
Diagnostic Code #57:
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor
- Find in folder with CM2 or [BEST] software file fault.bin
- Post here your dongle details (Copy/paste text) and attach here fault.bin file (if you have it in folder with software).
---------------------------------------------------------
my pc windows changed
so i not have any kind of usb trace/spy/sharing software
and not have an in my PC Device Manager all processes with name like usb3monitor
but
my smart card is blocked
plzzzz help
do no ignore advice !



You must fix your PC for error #57 - https://www.infinity-box.com/support/?r=4
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor

DO IT NOW !

after that update dongle firmware
 
Old 10-19-2018, 13:37   #1161 (permalink)
Junior Member
 
Join Date: Oct 2014
Location: Iran
Posts: 20
Member: 2281736
Status: Offline
Thanks Meter: 1
help and dont Ridiculous me

Quote:
Originally Posted by YellowBoss View Post
do no ignore advice !



You must fix your PC for error #57 - https://www.infinity-box.com/support/?r=4
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor

DO IT NOW !

after that update dongle firmware
---------------------------------------------------
i changed my windows and dont have any kind of usb trace/spy/sharing software
i changed my windows and my pc dont have any processes with name like usb3monitor
just instal infnity box cm2mtk and mmodule and dongle manager
i dont have any program or driver on my pc Except infnity cm2
but when open dongle manager and read serial number
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B67C101F
Firmware version: 0135.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: Off
Last launched Application: 0034 v.0100
=> Activations:
- 00: Infinity-Box/Dongle v.0135
- 07: module #07
Diagnostic Key: 7FDCBD62C3461843

when i updated frimware process

=== DongleManager [Infinity] v1.70 [10/19/2018 16:03:23] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 10/19/2018 16:03:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

i fix my pc for error #57
but not fix my dongle
please dont reply to me You must fix your PC for error #57 - https://www.infinity-box.com/support/?r=4
- Uninstall any kind of usb trace/spy/sharing software and do not use it in future
- Kill in your PC Device Manager all processes with name like usb3monitor

DO IT NOW !

after that update dongle firmware


i fix my pc but not fix
help to me realy Approach
 
Old 10-19-2018, 13:40   #1162 (permalink)
Junior Member
 
Join Date: Oct 2014
Location: Iran
Posts: 20
Member: 2281736
Status: Offline
Thanks Meter: 1
i ready to install teamviewer for you untill Proof you
i fix my pc for error 57
 
Old 10-19-2018, 14:00   #1163 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
Thanks Meter: 19,534
if your PC is fixed - update dongle firmware with DongleManager now.
result ?
 
Old 10-19-2018, 18:47   #1164 (permalink)
Junior Member
 
Join Date: Oct 2014
Location: Iran
Posts: 20
Member: 2281736
Status: Offline
Thanks Meter: 1
you dont read my problem
i send you
i cant update my dongle


=== DongleManager [Infinity] v1.70 [10/19/2018 16:03:23] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 10/19/2018 16:03:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
 
Old 10-21-2018, 19:03   #1165 (permalink)
Junior Member
 
Join Date: Feb 2018
Posts: 18
Member: 2806504
Status: Offline
Sonork: www.sonork.com
Thanks Meter: 0
Is it anyone who answers me in the trouble of stopping my dongle

Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
 
Old 10-22-2018, 09:09   #1166 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
Thanks Meter: 19,534
Quote:
Originally Posted by kakabr View Post
you dont read my problem
i send you
i cant update my dongle


=== DongleManager [Infinity] v1.70 [10/19/2018 16:03:23] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000101F0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B67C101F
Firmware version: 0135.02
=== Process started: 10/19/2018 16:03:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
as I can see it was already fixed. right ?
 
Old 10-22-2018, 09:21   #1167 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
Thanks Meter: 19,534
Quote:
Originally Posted by DX_boot View Post
Is it anyone who answers me in the trouble of stopping my dongle

Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
copy/paste more text from software log window
 
Old 10-23-2018, 08:40   #1168 (permalink)
Junior Member
 
Join Date: Jul 2017
Posts: 27
Member: 2742457
Status: Offline
Thanks Meter: 0
i can fix error 57 on post https://www.infinity-box.com/support/?r=4. Pls help me unlock card, thks

=== DongleManager [Infinity] v1.72 [23/10/2018 14:21:50] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000093EF1CC74082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 196093EF
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: On
Last launched Application: 0036 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
Diagnostic Key: 7F7F15E90F434CA5
 
Old 10-23-2018, 08:53   #1169 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,475
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by baolua113 View Post
i can fix error 57 on post https://www.infinity-box.com/support/?r=4. Pls help me unlock card, thks

=== DongleManager [Infinity] v1.72 [23/10/2018 14:21:50] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000093EF1CC74082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 196093EF
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: On
Last launched Application: 0036 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
Diagnostic Key: 7F7F15E90F434CA5
If you already fixed your PC as per instruction for error #57 then update dongle firmware.
 
Old 10-27-2018, 04:51   #1170 (permalink)
Junior Member
 
Join Date: Oct 2018
Location: Russia
Posts: 1
Member: 2873957
Status: Offline
Thanks Meter: 0
=== DongleManager [Infinity] v1.70 [27.10.2018 6:50:12] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000FF1713114082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 9143FF17
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: module #07
Diagnostic Key: 7F51091599A87C09
 
Closed Thread

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 13:18.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.24768 seconds with 9 queries

SEO by vBSEO