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08-06-2018, 20:57
| #46 (permalink) |
| Junior Member  Join Date: Dec 2014 Location: Mendoza, Argentina
Posts: 22
Member: 2311295 Status: Offline Thanks Meter: 2 | Searching... Card-Reader: Alcor Micro USB Smart Card Reader 2 HWID: 01069A8718571292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 35E49A87 Firmware version: 0122.02 === Process started: 06/08/2018 16:50:35 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Disconnected |
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08-07-2018, 08:33
| #47 (permalink) |
| Junior Member Join Date: Jan 2017 Location: kyrgzstan
Posts: 24
Member: 2670778 Status: Offline Sonork: https://www.instagram.com Thanks Meter: 6  | === DongleManager [Infinity] v1.70 [07.08.2018 10:32:12] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 000288F3FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 2B2388F3 Firmware version: 0136.02 === Process started: 07.08.2018 10:32:17 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 help me bros |
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08-07-2018, 11:51
| #48 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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08-07-2018, 11:52
| #49 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
fault.bin file is required to find a solution | |
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01-18-2019, 16:09
| #50 (permalink) |
| Freak Poster Join Date: Dec 2017 Location: australia Age: 25
Posts: 371
Member: 2793383 Status: Offline Thanks Meter: 57 | Dear Infinity Team Plz Fix My Problem My Best Dongle Warning Dongle Misconfiguration Plz Fix == DongleManager [Infinity] v1.72 [1/18/2019 20:07:56] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000111F41CC74082 Box/Dongle found: [BEST] Serial No (S/N): 8D1711F4 Firmware version: 0122.02 Box/Dongle misconfiguration Diagnostic code: 62 "UK Edition" status: Off Last launched Application: 0030 v.0229 => Activations: - 03: [BEST] v.0122 - 0A: #10 Diagnostic Key: 7FAF891698FBC6DC |
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01-18-2019, 16:16
| #51 (permalink) |
| Freak Poster Join Date: Dec 2017 Location: australia Age: 25
Posts: 371
Member: 2793383 Status: Offline Thanks Meter: 57 | Dear Infinity Team Plz Fix My Problem My Best Dongle Warning Dongle Misconfiguration Plz Fix == DongleManager [Infinity] v1.72 [1/18/2019 20:07:56] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000111F41CC74082 Box/Dongle found: [BEST] Serial No (S/N): 8D1711F4 Firmware version: 0122.02 Box/Dongle misconfiguration Diagnostic code: 62 "UK Edition" status: Off Last launched Application: 0030 v.0229 => Activations: - 03: [BEST] v.0122 - 0A: #10 Diagnostic Key: 7FAF891698FBC6DC |
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01-19-2019, 12:37
| #52 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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02-27-2019, 12:01
| #53 (permalink) |
| Junior Member Join Date: Aug 2014
Posts: 16
Member: 2248087 Status: Offline Thanks Meter: 2 |   === DongleManager [Infinity] v1.72 [2/26/2019 19:15:28] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0109666A24881292 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D151666A Firmware version: 0137.02 === Process started: 2/26/2019 19:15:30 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 Kindly Help me Infinity Team |
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02-27-2019, 20:39
| #54 (permalink) |
| Junior Member Join Date: Aug 2014
Posts: 16
Member: 2248087 Status: Offline Thanks Meter: 2 | === DongleManager [Infinity] v1.72 [2/26/2019 19:15:28] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0109666A24881292 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D151666A Firmware version: 0137.02 === Process started: 2/26/2019 19:15:30 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 Kindly Help me Infinity Team |
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02-28-2019, 08:32
| #55 (permalink) |
| Junior Member Join Date: Dec 2010 Location: gidderbaha
Posts: 13
Member: 1481600 Status: Offline Thanks Meter: 2 | sir plz help my infinty box not update i already renew my box === DongleManager [Infinity] v1.72 [2/28/2019 12:38:53] === Searching... Card-Reader: Gemalto e-gate Smart Card 1 HWID: 000268C900001942 Box/Dongle found: CDMA-Tool Serial No (S/N): 011568C9 Firmware version: 0122.02 "UK Edition" status: On Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0136 - 01: CDMA-Tool v.0122 - 07: #7 === DongleManager [Infinity] v1.72 [2/28/2019 13:01:52] === Box/Dongle type selected: CDMA-Tool Card-Reader: Gemalto e-gate Smart Card 1 HWID: 000268C900001942 Box/Dongle found: CDMA-Tool Reading... Serial No (S/N): 011568C9 Firmware version: 0122.02 === Process started: 2/28/2019 13:01:57 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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02-28-2019, 09:59
| #56 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
- Run DongleManager - Update Dongle firmware now IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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02-28-2019, 10:00
| #57 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
It looks like your dongle support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/ | |
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10-13-2019, 09:45
| #58 (permalink) |
| Freak Poster Join Date: Oct 2012 Location: sadar cantt lahore
Posts: 315
Member: 1821487 Status: Offline Thanks Meter: 18 | === DongleManager [Infinity] v1.70 [10/13/2019 13:25:21] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 3 HWID: 01018A5B20281292 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): CEBE8A5B Firmware version: 0137.02 === Process started: 10/13/2019 13:25:23 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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10-13-2019, 12:17
| #59 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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10-13-2019, 12:21
| #60 (permalink) | |
| Freak Poster Join Date: Oct 2012 Location: sadar cantt lahore
Posts: 315
Member: 1821487 Status: Offline Thanks Meter: 18 | Quote:
just cm2 connect and open exe exe not run dongle connect but card not connect disconnect dongle from pc and again connect and open same pbm dongle connect but card not connect restart pc then again try show this error dongle misconfiguration | |
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