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-   -   Dongle misconfiguration - How to fix (https://forum.gsmhosting.com/vbb/f296/dongle-misconfiguration-how-fix-2588849/)

khaled4701 03-10-2020 14:51

thanks////////////////

soulgsm 03-13-2020 12:59

Box/Dongle misconfiguration. Contact to support !
 
=== DongleManager [Infinity] v1.74 [3/13/2020 13:59:30] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0106758924881292
Box/Dongle found: [BEST]
Serial No (S/N): FB797589
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0031 v.0122
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 03: [BEST] v0122
=> Box/Dongle misconfiguration. Contact to support !





Card-Reader: FT SCR2000 0
ATR: 3B7D95000080318065B0831148C883009000
Card Manager: A000000018434D00
SerialNumber: 01067589
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 3158
Serial Number: 01067589
Batch Identifier: 2488
Module Fabricator: 1292
Module Packaging Date: 5061
IC Card Manufacturer: 5003
IC Em******* Date: 5061
Pre Personalizer: 5004
Pre Personalization Date: 5061
Pre Personalization Equipment Identifier: 00000084
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0106758924881292
GP Version: 2.1.1
SCP Version: 1, Option: 5


YellowBoss 03-13-2020 18:34

Quote:

Originally Posted by soulgsm (Post 14045041)
=== DongleManager [Infinity] v1.74 [3/13/2020 13:59:30] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0106758924881292
Box/Dongle found: [BEST]
Serial No (S/N): FB797589
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0031 v.0122
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 03: [BEST] v0122
=> Box/Dongle misconfiguration. Contact to support !





Card-Reader: FT SCR2000 0
ATR: 3B7D95000080318065B0831148C883009000
Card Manager: A000000018434D00
SerialNumber: 01067589
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 3158
Serial Number: 01067589
Batch Identifier: 2488
Module Fabricator: 1292
Module Packaging Date: 5061
IC Card Manufacturer: 5003
IC Em******* Date: 5061
Pre Personalizer: 5004
Pre Personalization Date: 5061
Pre Personalization Equipment Identifier: 00000084
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0106758924881292
GP Version: 2.1.1
SCP Version: 1, Option: 5


Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

TriddicK 03-18-2020 17:02

=== DongleManager [Infinity] v1.72 [18.03.2020 19:01:50] ===
Searching...
Card-Reader: USB Smart Card Reader 0
HWID: 0002A7E2FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 34DDA7E2
Firmware version: 0140.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0140
- 02: Language Editor v.0122
- 05: Content Extractor v.0122
- 07: #7
Diagnostic Key: 7FB3670ECDD18B00

I forget stop and exit from virtual machine on my pc and this happend. I think so, but maybe its because i update my card today and dont start till this time. I dont know but please help to resolve this problem.. Thanks in advance.

YellowBoss 03-18-2020 22:31

Quote:

Originally Posted by TriddicK (Post 14050634)
=== DongleManager [Infinity] v1.72 [18.03.2020 19:01:50] ===
Searching...
Card-Reader: USB Smart Card Reader 0
HWID: 0002A7E2FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 34DDA7E2
Firmware version: 0140.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0140
- 02: Language Editor v.0122
- 05: Content Extractor v.0122
- 07: #7
Diagnostic Key: 7FB3670ECDD18B00

I forget stop and exit from virtual machine on my pc and this happend. I think so, but maybe its because i update my card today and dont start till this time. I dont know but please help to resolve this problem.. Thanks in advance.

Hi,
Send fault.bin file from folder with software via e-mail to:
help [at] infinity-box.com

TriddicK 03-19-2020 06:59

Quote:

Originally Posted by YellowBoss (Post 14050877)
Hi,
Send fault.bin file from folder with software via e-mail to:
help [at] infinity-box.com

Im sorry, but i delete this file yesterday from folder(hops this help like before-its was not fist time and helping before) New fault.bin not created anymore..What i must do? I buy support on 2 year about 2 months ago. Please help me support team..

YellowBoss 03-19-2020 12:25

Quote:

Originally Posted by TriddicK (Post 14051049)
Im sorry, but i delete this file yesterday from folder(hops this help like before-its was not fist time and helping before) New fault.bin not created anymore..What i must do? I buy support on 2 year about 2 months ago. Please help me support team..

Now you should explain what was the reason to use olly debugger and other crack tools with Infinity software.

TriddicK 03-19-2020 15:51

Quote:

Originally Posted by YellowBoss (Post 14051310)
Now you should explain what was the reason to use olly debugger and other crack tools with Infinity software.

Im not using olly debugger with your software. Im using debuggers om my own desires and its not connected with your software or something else. Im not try debugging your software. Its just a hobby, debugging its not illegal. Im alwayse respect developers and alwayse buy product if this have true help. I have many dongles like infinity cm2, best, umt, nck, ufi, mrt, miracle and many activations. Im not search free or crack this software, but im interesting in security software because im build my own soft and i want protect him too. That all explanation.
B.R. Triddick

YellowBoss 03-19-2020 20:01

Quote:

Originally Posted by TriddicK (Post 14051472)
Im not using olly debugger with your software. Im using debuggers om my own desires and its not connected with your software or something else. Im not try debugging your software. Its just a hobby, debugging its not illegal. Im alwayse respect developers and alwayse buy product if this have true help. I have many dongles like infinity cm2, best, umt, nck, ufi, mrt, miracle and many activations. Im not search free or crack this software, but im interesting in security software because im build my own soft and i want protect him too. That all explanation.
B.R. Triddick

ok, update dongle firmware now

TriddicK 03-20-2020 07:18

Quote:

Originally Posted by YellowBoss (Post 14051818)
ok, update dongle firmware now

Now working fine. Thank you. Now i promise be more carefull next time.

michaelzehie 04-10-2020 10:33

hi team please check my own this is log i get when i try to update dongle


Serial No (S/N): 6500C888
Firmware version: 0140.02
=== Process started: 2020-04-10 09:21:41 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

help

YellowBoss 04-11-2020 15:55

Quote:

Originally Posted by michaelzehie (Post 14067419)
hi team please check my own this is log i get when i try to update dongle


Serial No (S/N): 6500C888
Firmware version: 0140.02
=== Process started: 2020-04-10 09:21:41 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

help

Hello,

Please attach here or send us fault.bin file from Infinity software folder.

zouhir 04-15-2020 09:34

hello friend
i have a problem in infinity cm2mt2 and cm2mtk when i install HUA software and activate it with by best dongle so i can't open cm2mtk and mt2 whats is the problem

YellowBoss 04-15-2020 12:37

Quote:

Originally Posted by zouhir (Post 14071049)
hello friend
i have a problem in infinity cm2mt2 and cm2mtk when i install HUA software and activate it with by best dongle so i can't open cm2mtk and mt2 whats is the problem

Hi,
WHat is the dongle S/N ?

zouhir 04-15-2020 12:53

my best dongle activate with HUA serial is 270F8B74
and my infinity box serial number is 6A76179F


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