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-   -   Dongle misconfiguration - How to fix (http://forum.gsmhosting.com/vbb/f296/dongle-misconfiguration-how-fix-2588849/)

adlene2005 04-27-2019 14:47

please active my dongle
 
=== DongleManager [Infinity] v1.70 [27/04/2019 14:45:16] ===
Searching...
Card-Reader: SCM Microsystems Inc. SCR33x USB Smart Card Reader 0
HWID: 0002926620281292
Box/Dongle found: [BEST]
Serial No (S/N): 96049266
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: module #07
Diagnostic Key: 7F743C8F29D1308F

muhned 04-27-2019 15:00

result :


=== DongleManager [Infinity] v1.72 [27/04/2019 16:49:38] ===
Searching...
Card-Reader: Generic CCID Smart Card Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7A506471
Firmware version: 0122.02
=== Process started: 27/04/2019 16:51:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...

show error

scard transmit error

smart card api error #2148532271

achraf1979 04-27-2019 16:31

Quote:

Originally Posted by InfinityHelp (Post 13636250)
what was the reason to trace Infinity software usb communication ?

I have a tool in myvpc but not used with infinity software or any tool servicing gsm
Its for other service

InfinityHelp 04-27-2019 19:34

Quote:

Originally Posted by adlene2005 (Post 13636302)
=== DongleManager [Infinity] v1.70 [27/04/2019 14:45:16] ===
Searching...
Card-Reader: SCM Microsystems Inc. SCR33x USB Smart Card Reader 0
HWID: 0002926620281292
Box/Dongle found: [BEST]
Serial No (S/N): 96049266
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: module #07
Diagnostic Key: 7F743C8F29D1308F

Hello,

- Run DongleManager
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

InfinityHelp 04-27-2019 20:04

Quote:

Originally Posted by muhned (Post 13636313)
result :


=== DongleManager [Infinity] v1.72 [27/04/2019 16:49:38] ===
Searching...
Card-Reader: Generic CCID Smart Card Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7A506471
Firmware version: 0122.02
=== Process started: 27/04/2019 16:51:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...

show error

scard transmit error

smart card api error #2148532271

As I can see card was updated well after that.
right ?

InfinityHelp 04-27-2019 20:19

Quote:

Originally Posted by achraf1979 (Post 13636408)
I have a tool in myvpc but not used with infinity software or any tool servicing gsm
Its for other service

Update dongle firmware now.
Next time (if any) I am afraid it will be no such ability any more.

muhned 04-28-2019 14:02

replace other smart card reader and update smart card ok

but not open after update cm2mt2

log


-------------------------------------
=== DongleManager [Infinity] v1.72 [27/04/2019 20:27:17] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7A506471
Firmware version: 0122.02
=== Process started: 27/04/2019 20:27:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


----------------------------


=== DongleManager [Infinity] v1.72 [27/04/2019 20:28:40] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Serial No (S/N): 7A506471
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122

why cm2mt2 not opening

InfinityHelp 04-28-2019 14:26

Quote:

Originally Posted by muhned (Post 13637277)
replace other smart card reader and update smart card ok

but not open after update cm2mt2

log


-------------------------------------
=== DongleManager [Infinity] v1.72 [27/04/2019 20:27:17] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7A506471
Firmware version: 0122.02
=== Process started: 27/04/2019 20:27:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


----------------------------


=== DongleManager [Infinity] v1.72 [27/04/2019 20:28:40] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Serial No (S/N): 7A506471
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122

why cm2mt2 not opening

Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/

muhned 04-28-2019 15:07

thanks good support

regards

sajid r shaikh 05-11-2019 16:02

please help infinity team solve my problem
 
=== DongleManager [Infinity] v1.72 [5/11/2019 20:24:21] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00078C8508771292
Box/Dongle found: CDMA-Tool
Serial No (S/N): 45E58C85
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 01: CDMA-Tool v.0122
- 07: #7
Diagnostic Key: 7FC2E296655B8B5A

sajid r shaikh 05-11-2019 16:30

please help infinity team fast work pending on my table . please solve my problem fast

InfinitySupport 05-12-2019 20:45

Quote:

Originally Posted by sajid r shaikh (Post 13655098)
=== DongleManager [Infinity] v1.72 [5/11/2019 20:24:21] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00078C8508771292
Box/Dongle found: CDMA-Tool
Serial No (S/N): 45E58C85
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 01: CDMA-Tool v.0122
- 07: #7
Diagnostic Key: 7FC2E296655B8B5A

You have got an answer via e-mail already

Artemius 06-01-2019 07:12

=== DongleManager [Infinity] v1.72 [31.05.2019 15:14:45] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00009E8E0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B8619E8E
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F721D3DDBE139B2

It's happen after i was install programmer CH431A on PC but i need this for flashing routers, Please help

YellowBoss 06-01-2019 07:44

Quote:

Originally Posted by Artemius (Post 13679018)
=== DongleManager [Infinity] v1.72 [31.05.2019 15:14:45] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00009E8E0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B8619E8E
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F721D3DDBE139B2

It's happen after i was install programmer CH431A on PC but i need this for flashing routers, Please help

Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

Aymen2net 06-10-2019 12:12

=== DongleManager [Infinity] v1.72 [10/06/2019 12:02:41] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01089B5924881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 0FDA9B59
Firmware version: 0122.02
=== Process started: 10/06/2019 12:02:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


i uninstalled it and reinstall again also i deleted all softwares that could lead to that error but same probleme


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