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-   -   Dongle misconfiguration - How to fix (http://forum.gsmhosting.com/vbb/f296/dongle-misconfiguration-how-fix-2588849/)

ayaz p 07-14-2019 13:19

thanks my problem solve

combinefile 07-14-2019 13:42

DongleManager [Infinity-Box] v1.67 [7/14/2019 5:34:41 PM]
PC HWID: 36BA2B07E7442D9B50EF7C0359D0A99C
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00057B8715BF1292
Box/Dongle Serial No (S/N): DD487B87
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F571397275C2A64

ayaz p 07-14-2019 14:43

contact me bro i can try to solve your problem

YellowBoss 07-14-2019 23:04

Quote:

Originally Posted by ayaz p (Post 13735221)
contact me bro i can try to solve your problem

It's really interesting offer

YellowBoss 07-14-2019 23:05

Quote:

Originally Posted by kim bryce padre (Post 13734832)
warning. dongle misconfiguration.

=== DongleManager [Infinity] v1.72 [7/14/2019 17:03:16] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000C4B81A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 331DC4B8
Firmware version: 0136.02
=== Process started: 7/14/2019 17:03:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Do you have any kind of sharing/trace/sniff/debug software installed and running ?

Please do not use external file sharing servers and attach fault.bin file here or send e-mail with file and problem info to:
help [at] infinity-box.com

YellowBoss 07-14-2019 23:08

Quote:

Originally Posted by combinefile (Post 13735157)
DongleManager [Infinity-Box] v1.67 [7/14/2019 5:34:41 PM]
PC HWID: 36BA2B07E7442D9B50EF7C0359D0A99C
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00057B8715BF1292
Box/Dongle Serial No (S/N): DD487B87
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F571397275C2A64

Hello,

- Run DongleManager - https://www.infinity-box.com/support/?r=5
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

kim bryce padre 07-16-2019 08:50

Quote:

Originally Posted by YellowBoss (Post 13735480)
Do you have any kind of sharing/trace/sniff/debug software installed and running ?

Please do not use external file sharing servers and attach fault.bin file here or send e-mail with file and problem info to:
help [at] infinity-box.com

here my fault.bin thank you in advance

https://www.mediafire.com/file/ykbjd...fault.bin/file

InfinityHelp 07-17-2019 07:49

Quote:

Originally Posted by kim bryce padre (Post 13737377)

Hello,

We do not use file sharing services like mediafire etc.
Please do not use external file sharing servers but attach fault.bin file here in forum post or send an e-mail with file and problem details to:
help [at] infinity-box.com

pocs 07-19-2019 03:24

=== DongleManager [Infinity] v1.72 [7/19/2019 10:22:41] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000129AE7F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): DE4329AE
Firmware version: 0138.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0036 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
Diagnostic Key: 7FB95419893F0C8D



=== DongleManager [Infinity] v1.72 [7/19/2019 10:23:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000129AE7F634082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DE4329AE
Firmware version: 0138.02
=== Process started: 7/19/2019 10:23:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


pls help...

InfinitySupport 07-19-2019 20:37

Quote:

Originally Posted by pocs (Post 13741393)
=== DongleManager [Infinity] v1.72 [7/19/2019 10:22:41] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000129AE7F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): DE4329AE
Firmware version: 0138.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0036 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
Diagnostic Key: 7FB95419893F0C8D



=== DongleManager [Infinity] v1.72 [7/19/2019 10:23:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000129AE7F634082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DE4329AE
Firmware version: 0138.02
=== Process started: 7/19/2019 10:23:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


pls help...

Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

MiRoOo 07-29-2019 22:12

Code:

DongleManager [Infinity-Box] v1.67 [7/29/2019 11:08:54 PM]
PC HWID: A98E440DB7B1A9E528F11B748CDE2523
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00008EA813114082
Box/Dongle Serial No (S/N): 80338EA8
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Main Infinity-Box/Dongle v.0136
- 07: module #07
Diagnostic Key: 7F77E07391EA08E2


gujranwala 07-30-2019 23:59

=== DongleManager [Infinity] v1.72 [7/31/2019 3:53:05] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): BF519484
Firmware version: 0122.02
=== Process started: 7/31/2019 3:53:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


== DongleManager [Infinity] v1.72 [7/31/2019 3:47:55] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Serial No (S/N): BF519484
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F0BC868C40FDBA9









=== DongleManager [Infinity] v1.72 [7/31/2019 3:53:05] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): BF519484
Firmware version: 0122.02
=== Process started: 7/31/2019 3:53:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


need help

InfinityHelp 07-31-2019 16:19

Quote:

Originally Posted by MiRoOo (Post 13756760)
Code:

DongleManager [Infinity-Box] v1.67 [7/29/2019 11:08:54 PM]
PC HWID: A98E440DB7B1A9E528F11B748CDE2523
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00008EA813114082
Box/Dongle Serial No (S/N): 80338EA8
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Main Infinity-Box/Dongle v.0136
- 07: module #07
Diagnostic Key: 7F77E07391EA08E2


Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

InfinityHelp 07-31-2019 16:20

Quote:

Originally Posted by gujranwala (Post 13758574)
=== DongleManager [Infinity] v1.72 [7/31/2019 3:53:05] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): BF519484
Firmware version: 0122.02
=== Process started: 7/31/2019 3:53:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


== DongleManager [Infinity] v1.72 [7/31/2019 3:47:55] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Serial No (S/N): BF519484
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F0BC868C40FDBA9









=== DongleManager [Infinity] v1.72 [7/31/2019 3:53:05] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): BF519484
Firmware version: 0122.02
=== Process started: 7/31/2019 3:53:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


need help

Hello,

- Run DongleManager - https://www.infinity-box.com/support/?r=5
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

gujranwala 08-01-2019 09:41

thnx InfinityHelp working


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