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Old 04-27-2019, 15:47   #16 (permalink)
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please active my dongle


=== DongleManager [Infinity] v1.70 [27/04/2019 14:45:16] ===
Searching...
Card-Reader: SCM Microsystems Inc. SCR33x USB Smart Card Reader 0
HWID: 0002926620281292
Box/Dongle found: [BEST]
Serial No (S/N): 96049266
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: module #07
Diagnostic Key: 7F743C8F29D1308F
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Old 04-27-2019, 16:00   #17 (permalink)
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result :


=== DongleManager [Infinity] v1.72 [27/04/2019 16:49:38] ===
Searching...
Card-Reader: Generic CCID Smart Card Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7A506471
Firmware version: 0122.02
=== Process started: 27/04/2019 16:51:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...

show error

scard transmit error

smart card api error #2148532271
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Old 04-27-2019, 17:31   #18 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
what was the reason to trace Infinity software usb communication ?
I have a tool in myvpc but not used with infinity software or any tool servicing gsm
Its for other service
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Old 04-27-2019, 20:34   #19 (permalink)
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Quote:
Originally Posted by adlene2005 View Post
=== DongleManager [Infinity] v1.70 [27/04/2019 14:45:16] ===
Searching...
Card-Reader: SCM Microsystems Inc. SCR33x USB Smart Card Reader 0
HWID: 0002926620281292
Box/Dongle found: [BEST]
Serial No (S/N): 96049266
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: module #07
Diagnostic Key: 7F743C8F29D1308F
Hello,

- Run DongleManager
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 04-27-2019, 21:04   #20 (permalink)
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Quote:
Originally Posted by muhned View Post
result :


=== DongleManager [Infinity] v1.72 [27/04/2019 16:49:38] ===
Searching...
Card-Reader: Generic CCID Smart Card Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7A506471
Firmware version: 0122.02
=== Process started: 27/04/2019 16:51:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...

show error

scard transmit error

smart card api error #2148532271
As I can see card was updated well after that.
right ?
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Old 04-27-2019, 21:19   #21 (permalink)
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Quote:
Originally Posted by achraf1979 View Post
I have a tool in myvpc but not used with infinity software or any tool servicing gsm
Its for other service
Update dongle firmware now.
Next time (if any) I am afraid it will be no such ability any more.
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Old 04-28-2019, 15:02   #22 (permalink)
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replace other smart card reader and update smart card ok

but not open after update cm2mt2

log


-------------------------------------
=== DongleManager [Infinity] v1.72 [27/04/2019 20:27:17] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7A506471
Firmware version: 0122.02
=== Process started: 27/04/2019 20:27:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


----------------------------


=== DongleManager [Infinity] v1.72 [27/04/2019 20:28:40] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Serial No (S/N): 7A506471
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122

why cm2mt2 not opening
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Old 04-28-2019, 15:26   #23 (permalink)
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Quote:
Originally Posted by muhned View Post
replace other smart card reader and update smart card ok

but not open after update cm2mt2

log


-------------------------------------
=== DongleManager [Infinity] v1.72 [27/04/2019 20:27:17] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7A506471
Firmware version: 0122.02
=== Process started: 27/04/2019 20:27:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


----------------------------


=== DongleManager [Infinity] v1.72 [27/04/2019 20:28:40] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0007647114D11292
Box/Dongle found: [BEST]
Serial No (S/N): 7A506471
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122

why cm2mt2 not opening
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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Old 04-28-2019, 16:07   #24 (permalink)
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thanks good support

regards
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Old 05-11-2019, 17:02   #25 (permalink)
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Arrow please help infinity team solve my problem

=== DongleManager [Infinity] v1.72 [5/11/2019 20:24:21] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00078C8508771292
Box/Dongle found: CDMA-Tool
Serial No (S/N): 45E58C85
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 01: CDMA-Tool v.0122
- 07: #7
Diagnostic Key: 7FC2E296655B8B5A
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Old 05-11-2019, 17:30   #26 (permalink)
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please help infinity team fast work pending on my table . please solve my problem fast
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Old 05-12-2019, 21:45   #27 (permalink)
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Quote:
Originally Posted by sajid r shaikh View Post
=== DongleManager [Infinity] v1.72 [5/11/2019 20:24:21] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00078C8508771292
Box/Dongle found: CDMA-Tool
Serial No (S/N): 45E58C85
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 01: CDMA-Tool v.0122
- 07: #7
Diagnostic Key: 7FC2E296655B8B5A
You have got an answer via e-mail already
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Old 06-01-2019, 08:12   #28 (permalink)
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=== DongleManager [Infinity] v1.72 [31.05.2019 15:14:45] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00009E8E0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B8619E8E
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F721D3DDBE139B2

It's happen after i was install programmer CH431A on PC but i need this for flashing routers, Please help
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Old 06-01-2019, 08:44   #29 (permalink)
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Quote:
Originally Posted by Artemius View Post
=== DongleManager [Infinity] v1.72 [31.05.2019 15:14:45] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00009E8E0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B8619E8E
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F721D3DDBE139B2

It's happen after i was install programmer CH431A on PC but i need this for flashing routers, Please help
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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The Following User Says Thank You to YellowBoss For This Useful Post:
Old 06-10-2019, 13:12   #30 (permalink)
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=== DongleManager [Infinity] v1.72 [10/06/2019 12:02:41] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01089B5924881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 0FDA9B59
Firmware version: 0122.02
=== Process started: 10/06/2019 12:02:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


i uninstalled it and reinstall again also i deleted all softwares that could lead to that error but same probleme
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