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Old 07-14-2019, 13:19   #46 (permalink)
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thanks my problem solve
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Old 07-14-2019, 13:42   #47 (permalink)
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DongleManager [Infinity-Box] v1.67 [7/14/2019 5:34:41 PM]
PC HWID: 36BA2B07E7442D9B50EF7C0359D0A99C
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00057B8715BF1292
Box/Dongle Serial No (S/N): DD487B87
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F571397275C2A64
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Old 07-14-2019, 14:43   #48 (permalink)
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contact me bro i can try to solve your problem
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Old 07-14-2019, 23:04   #49 (permalink)
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Quote:
Originally Posted by ayaz p View Post
contact me bro i can try to solve your problem
It's really interesting offer
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Old 07-14-2019, 23:05   #50 (permalink)
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Quote:
Originally Posted by kim bryce padre View Post
warning. dongle misconfiguration.

=== DongleManager [Infinity] v1.72 [7/14/2019 17:03:16] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000C4B81A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 331DC4B8
Firmware version: 0136.02
=== Process started: 7/14/2019 17:03:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Do you have any kind of sharing/trace/sniff/debug software installed and running ?

Please do not use external file sharing servers and attach fault.bin file here or send e-mail with file and problem info to:
help [at] infinity-box.com
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Old 07-14-2019, 23:08   #51 (permalink)
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Quote:
Originally Posted by combinefile View Post
DongleManager [Infinity-Box] v1.67 [7/14/2019 5:34:41 PM]
PC HWID: 36BA2B07E7442D9B50EF7C0359D0A99C
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00057B8715BF1292
Box/Dongle Serial No (S/N): DD487B87
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F571397275C2A64
Hello,

- Run DongleManager - https://www.infinity-box.com/support/?r=5
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 07-16-2019, 08:50   #52 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Do you have any kind of sharing/trace/sniff/debug software installed and running ?

Please do not use external file sharing servers and attach fault.bin file here or send e-mail with file and problem info to:
help [at] infinity-box.com
here my fault.bin thank you in advance

****************************/file/ykbjd...fault.bin/file
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Old 07-17-2019, 07:49   #53 (permalink)
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Quote:
Originally Posted by kim bryce padre View Post
Hello,

We do not use file sharing services like mediafire etc.
Please do not use external file sharing servers but attach fault.bin file here in forum post or send an e-mail with file and problem details to:
help [at] infinity-box.com
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Old 07-19-2019, 03:24   #54 (permalink)
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=== DongleManager [Infinity] v1.72 [7/19/2019 10:22:41] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000129AE7F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): DE4329AE
Firmware version: 0138.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0036 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
Diagnostic Key: 7FB95419893F0C8D



=== DongleManager [Infinity] v1.72 [7/19/2019 10:23:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000129AE7F634082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DE4329AE
Firmware version: 0138.02
=== Process started: 7/19/2019 10:23:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


pls help...
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Old 07-19-2019, 20:37   #55 (permalink)
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Quote:
Originally Posted by pocs View Post
=== DongleManager [Infinity] v1.72 [7/19/2019 10:22:41] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000129AE7F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): DE4329AE
Firmware version: 0138.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0036 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
Diagnostic Key: 7FB95419893F0C8D



=== DongleManager [Infinity] v1.72 [7/19/2019 10:23:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000129AE7F634082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DE4329AE
Firmware version: 0138.02
=== Process started: 7/19/2019 10:23:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


pls help...
Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 07-29-2019, 22:12   #56 (permalink)
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Code:
DongleManager [Infinity-Box] v1.67 [7/29/2019 11:08:54 PM]
PC HWID: A98E440DB7B1A9E528F11B748CDE2523
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00008EA813114082
Box/Dongle Serial No (S/N): 80338EA8
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Main Infinity-Box/Dongle v.0136
- 07: module #07
Diagnostic Key: 7F77E07391EA08E2
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Old 07-30-2019, 23:59   #57 (permalink)
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=== DongleManager [Infinity] v1.72 [7/31/2019 3:53:05] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): BF519484
Firmware version: 0122.02
=== Process started: 7/31/2019 3:53:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


== DongleManager [Infinity] v1.72 [7/31/2019 3:47:55] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Serial No (S/N): BF519484
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F0BC868C40FDBA9









=== DongleManager [Infinity] v1.72 [7/31/2019 3:53:05] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): BF519484
Firmware version: 0122.02
=== Process started: 7/31/2019 3:53:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


need help
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Old 07-31-2019, 16:19   #58 (permalink)
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Quote:
Originally Posted by MiRoOo View Post
Code:
DongleManager [Infinity-Box] v1.67 [7/29/2019 11:08:54 PM]
PC HWID: A98E440DB7B1A9E528F11B748CDE2523
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00008EA813114082
Box/Dongle Serial No (S/N): 80338EA8
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Main Infinity-Box/Dongle v.0136
- 07: module #07
Diagnostic Key: 7F77E07391EA08E2
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
  Reply With Quote
The Following User Says Thank You to InfinityHelp For This Useful Post:
Old 07-31-2019, 16:20   #59 (permalink)
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Quote:
Originally Posted by gujranwala View Post
=== DongleManager [Infinity] v1.72 [7/31/2019 3:53:05] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): BF519484
Firmware version: 0122.02
=== Process started: 7/31/2019 3:53:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


== DongleManager [Infinity] v1.72 [7/31/2019 3:47:55] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Serial No (S/N): BF519484
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F0BC868C40FDBA9









=== DongleManager [Infinity] v1.72 [7/31/2019 3:53:05] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): BF519484
Firmware version: 0122.02
=== Process started: 7/31/2019 3:53:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2


need help
Hello,

- Run DongleManager - https://www.infinity-box.com/support/?r=5
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
  Reply With Quote
The Following User Says Thank You to InfinityHelp For This Useful Post:
Old 08-01-2019, 09:41   #60 (permalink)
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thnx InfinityHelp working
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