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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 06-26-2010, 06:11   #1 (permalink)
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Dongle Not Found


What should be the problem, When I connect my infinity box and run the program it said "Dongle Not Found" I tried my card to other infinity box still don't work...Is there another way to fix my infinity card? Please advice! Thanks!
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Old 06-27-2010, 15:54   #2 (permalink)
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Originally Posted by Rhyks View Post
What should be the problem, When I connect my infinity box and run the program it said "Dongle Not Found" I tried my card to other infinity box still don't work...Is there another way to fix my infinity card? Please advice! Thanks!
Hello,

What was happened that box stop to work ?
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Old 06-28-2010, 08:59   #3 (permalink)
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Hello,

What was happened that box stop to work ?
sir actually the box is ok coz it can read if another smartcard is inserted. The problem is that the infinity card can't be detected...Is there another way to repair it? thanks!
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Old 06-28-2010, 16:40   #4 (permalink)
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sir actually the box is ok coz it can read if another smartcard is inserted. The problem is that the infinity card can't be detected...Is there another way to repair it? thanks!
What was happened with smart-card that it stop to work ?
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Old 06-29-2010, 10:24   #5 (permalink)
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It happen so fast and we could not understand why the smartcard could not be longer be detected.
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Old 06-29-2010, 21:23   #6 (permalink)
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It happen so fast and we could not understand why the smartcard could not be longer be detected.
Hello,

If smart-card was damaged during firmware upgrade we can try to repair it, but if smart-card just stop to work w/o any reason it may be a result of smart-card hardware fault and in this case it's impossible to repair it.
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Old 04-25-2012, 11:17   #7 (permalink)
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mY INFINTY BOX CARDS DAMAGE PLEASE HELP how to reapir infinty box card box ok but card is damage please help me
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Old 04-25-2012, 11:30   #8 (permalink)
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Originally Posted by love_4all View Post
mY INFINTY BOX CARDS DAMAGE PLEASE HELP how to reapir infinty box card box ok but card is damage please help me
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Hello,

What is the problem with smart-card exactly ?
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