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Old 04-01-2016, 20:17   #1 (permalink)
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dongle is not found


hi
i have best dongle with infinity-box activation and other
all work (best ,cm2mtk/spd/rkt/rda ,mmodul , microbox , hua ,spt, ) fine
but from infinity box software can run only mmodul , others give error "dongle is not found"
from shell can't open support , it's give error "infinity box smart card api error #0"
here log from DongleManager
Code:
DongleManager [Infinity-Box] v1.61 [01.04.2016 22:05:08]
PC HWID: 5ECAF151C31EDFE6CB0F683D972EA56B
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01068B6B18571292
Box/Dongle Serial No (S/N): ********
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0030 v.0142
Active modules:
- 00: inf v.0130
- 03: [BEST] v.0122
- 05: Content Extractor v.0122
- 06: spt
- 0D: mcb
- 0E: hua
Online Service Account: http://www.infinity-box.com/service
- Username: *******
- Password: *******
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Old 04-01-2016, 20:22   #2 (permalink)
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Quote:
Originally Posted by ratmen1 View Post
hi
i have best dongle with infinity-box activation and other
all work (best ,cm2mtk/spd/rkt/rda ,mmodul , microbox , hua ,spt, ) fine
but from infinity box software can run only mmodul , others give error "dongle is not found"
from shell can't open support , it's give error "infinity box smart card api error #0"
here log from DongleManager
Code:
DongleManager [Infinity-Box] v1.61 [01.04.2016 22:05:08]
PC HWID: 5ECAF151C31EDFE6CB0F683D972EA56B
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01068B6B18571292
Box/Dongle Serial No (S/N): ********
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0030 v.0142
Active modules:
- 00: inf v.0130
- 03: [BEST] v.0122
- 05: Content Extractor v.0122
- 06: spt
- 0D: mcb
- 0E: hua
Online Service Account: http://www.infinity-box.com/service
- Username: *******
- Password: *******
Hello,

You should run only one software at a time.
If you have one infinity software running - another infinity software can not access Dongle at the same time.
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Old 04-01-2016, 20:39   #3 (permalink)
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im trying run only 1 software ,i have not run 2 software at some time , its give error ""dongle is not found
but others like best ,cm2mtk/spd/rkt/rda ,mmodul , microbox , hua ,spt can run normally

from main package can run CM2 softwares and MModule only , others not work
also can't go support from shell "infinity box smart card api error #0"
also i have try change drivers of card reader , becouse i had some problem with hua box ,but some result

Last edited by ratmen1; 04-01-2016 at 20:46.
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Old 04-01-2016, 21:07   #4 (permalink)
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Quote:
Originally Posted by ratmen1 View Post
im trying run only 1 software ,i have not run 2 software at some time , its give error ""dongle is not found
but others like best ,cm2mtk/spd/rkt/rda ,mmodul , microbox , hua ,spt can run normally

from main package can run CM2 softwares and MModule only , others not work
also can't go support from shell "infinity box smart card api error #0"
also i have try change drivers of card reader , becouse i had some problem with hua box ,but some result
Download latest Shell and try again.
Infinity-Box - Support

Result with Shell ?
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Old 04-02-2016, 13:09   #5 (permalink)
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read here if have smart card not found after activation on infinity(FINAL SOLUTION)
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Old 04-03-2016, 15:31   #6 (permalink)
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im using latest shell , not work
my reader is alcor micro based on AU9540
with own driver (alcor micro) hua not work ,hua work with microsoft/ emv /Fetian_FT2K driver

i found the bug : when im installing InfinitySetupMain_v2.20a , there are mmodule 4.13 , its not work , but after installing MModule_v4.48 its work

so working only newest softwares of infitity-box

also i had some problem with micro-box activation , after activation its had some problem , i had contact with support (tnx to mb_code) ,after they modify their programm and its work

please help to solve problem
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Old 04-03-2016, 22:43   #7 (permalink)
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Quote:
Originally Posted by ratmen1 View Post
im using latest shell , not work
my reader is alcor micro based on AU9540
with own driver (alcor micro) hua not work ,hua work with microsoft/ emv /Fetian_FT2K driver

i found the bug : when im installing InfinitySetupMain_v2.20a , there are mmodule 4.13 , its not work , but after installing MModule_v4.48 its work

so working only newest softwares of infitity-box

also i had some problem with micro-box activation , after activation its had some problem , i had contact with support (tnx to mb_code) ,after they modify their programm and its work

please help to solve problem
What Shell version do you use ?
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Old 04-04-2016, 13:34   #8 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What Shell version do you use ?
ok , sorry
i used not letest shell version , now i have installed InfinityBox_install_Shell_v1.45 and its work


why not work old softwares ?
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Old 04-04-2016, 15:41   #9 (permalink)
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Quote:
Originally Posted by ratmen1 View Post
ok , sorry
i used not letest shell version , now i have installed InfinityBox_install_Shell_v1.45 and its work


why not work old softwares ?
Please see instruction here - Infinity-Box - FAQ (Frequently Asked Questions)
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Old 04-04-2016, 17:01   #10 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
many thanks
.......................
all is work

Last edited by YellowBoss; 04-04-2016 at 18:17. Reason: link removed
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