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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 09-14-2015, 05:03   #1 (permalink)
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Dongle Not Found after trying to add activation on BEST


Hi all,
I bought activation and wanted to add it to BEST but while updating this error came and now Can't find the dongle
Quote:
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 9/14/2015 7:20:45 AM ----------
DongleManager [Infinity-Box] v1.58 [9/14/2015 7:20:45 AM]
PC HWID: 7340F71DB6E7D33624E56AC503556FD7
Card-Reader: FT SCR2000 0
HWID: 01007D8418201292
Type: [BEST] S/N: A7FF7D84 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Error upgrading applets:
Card returned error - 0000 (232/8500)
Disconnected
Box/Dongle type selected: [BEST]
Dongle can't be found:
No Cards found
Kindly help me what to do?
thanks
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Old 09-14-2015, 05:28   #2 (permalink)
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here is the log when I select main infinity and BEST dongle instead of AutoDetect
Quote:
Box/Dongle type selected: inf
---------- Process started: 9/14/2015 7:57:39 AM ----------
DongleManager [Infinity-Box] v1.58 [9/14/2015 7:57:39 AM]
PC HWID: 7340F71DB6E7D33624E56AC503556FD7
Card-Reader: FT SCR2000 0
HWID: 01007D8418201292
Type: inf S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
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Old 09-14-2015, 09:02   #3 (permalink)
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Quote:
Originally Posted by m.aminhaqjoo View Post
Hi all,
I bought activation and wanted to add it to BEST but while updating this error came and now Can't find the dongle
Kindly help me what to do?
thanks
Hello,

- Update your Card-Reader Drivers:

Drivers - http://server1.infinity-box.com/down...T2K_x32_x64.7z
Instruction - http://server1.infinity-box.com/down...er_drivers.pdf

Also you can insert Smart-Card into another Card-Reader.


- Run DongleManager
- Update Dongle firmware again now
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Old 09-14-2015, 09:04   #4 (permalink)
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Updated , still same problem , inserted to another card reader( z3x, octopus , setool) still same condition


Sent from my iPhone using Tapatalk
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Old 09-14-2015, 09:08   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

- Update your Card-Reader Drivers:

Drivers - http://server1.infinity-box.com/down...T2K_x32_x64.7z
Instruction - http://server1.infinity-box.com/down...er_drivers.pdf

Also you can insert Smart-Card into another Card-Reader.


- Run DongleManager
- Update Dongle firmware again now
Can we activate CM2 on infinity best dongle ?
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Old 09-14-2015, 09:10   #6 (permalink)
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Quote:
Originally Posted by m.aminhaqjoo View Post
Updated , still same problem , inserted to another card reader( z3x, octopus , setool) still same condition


Sent from my iPhone using Tapatalk
Please do not lie.
You was unable to try 3 Card-Readers because server allow only ONE attempt to update your Smart-Card.

read my previous post and follow it
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Old 09-14-2015, 09:10   #7 (permalink)
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Quote:
Originally Posted by :Sajid Hashmi: View Post
Can we activate CM2 on infinity best dongle ?
Yes.

Infinity Chinese Miracle-2 and [BEST] Dongle
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Old 09-14-2015, 09:12   #8 (permalink)
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Dongle Not Found after trying to add activation on BEST

Oh my bro what do I need to lie ah?
I can attach the log file if it logs the smart card readers


Sent from my iPhone using Tapatalk
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Old 09-14-2015, 09:14   #9 (permalink)
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Anyway thanks , it is done with BEST card reader


Sent from my iPhone using Tapatalk
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Old 09-14-2015, 09:14   #10 (permalink)
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Quote:
Originally Posted by m.aminhaqjoo View Post
Oh my bro what do I need to lie ah?
I can attach the log file if it logs the smart card readers


Sent from my iPhone using Tapatalk
What lie ?
You say "still same problem" but you even did not tried to update your Donge again after my words " Update Dongle firmware again now".
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Old 09-14-2015, 09:15   #11 (permalink)
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Quote:
Originally Posted by m.aminhaqjoo View Post
Anyway thanks , it is done with BEST card reader


Sent from my iPhone using Tapatalk
Anyway thanks that finally you have read my instruction.
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