Dongle is not going to upgrade - GSM-Forum

harshpahwa · 09-12-2008, 05:44

DONGLE IS NOT GOING TO UPGRADE. please provide solution

Shakeel_pattoki · 09-12-2008, 05:48

use latest dongal manager.
and post log.

Deepakranasaria · 09-12-2008, 06:00

always post log to get quick and steak help

sandeephanda78 · 09-12-2008, 07:17

yes same problem with me check it

==== log opened: [9/12/2008 11:19:11 AM] ====
Application: C:\Documents and Settings\sandeep\Desktop\DongleManager\DongleManag er.exe
Dongle Manager [Infinity Box] v1.25
----------Process started:11:19:27 AM----------
Locating server...
Server#1 address found.
Connecting to server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Server#2 address found.
Connecting to server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Server#3 address found.
Connecting to server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
==== log opened: [9/12/2008 11:20:48 AM] ====
Application: C:\Documents and Settings\sandeep\Desktop\DongleManager\DongleManag er.exe
Dongle Manager [Infinity Box] v1.25
----------Process started:11:21:04 AM----------
Locating server...
Server#1 address found.
Connecting to server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Server#2 address found.
Connecting to server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Server#3 address found.
Connecting to server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.

sandeephanda78 · 09-12-2008, 09:08

infinity support team pls check it as i cannot able to run software without upgrading i have a lot of work pending right now pls check as soon as possible

**InfinitySupport** · 09-12-2008, 09:22

Hello,

You need to check your Internet connection and disable firewall.
If still no luck you need to try with another Internet provider, f.e. use GPRS connection.

sandeephanda78 · 09-12-2008, 09:36

i disable firmware and use broadband as well as gprs connection but the problem is still same what can i do now

**InfinitySupport** · 09-12-2008, 16:27

I do not see any problems with server.
pls repeat upgrade process.

jitugrover · 09-13-2008, 07:48

Quote:

Originally Posted by InfinitySupport

I do not see any problems with server.
pls repeat upgrade process.

sir m trying 4m 2 days continue and my broadband is absolutely fine

amitas_love · 09-13-2008, 07:56

this problem i faced with RELIANCE BROADBAND but when i use BSNL everything is ok.

jitugrover · 09-13-2008, 16:21

Quote:

Originally Posted by amitas_love

this problem i faced with RELIANCE BROADBAND but when i use BSNL everything is ok.

bro m using bsnl broadband

akhil_bbsr · 09-13-2008, 16:28

yes..sir ..in my area...no one ...able to upgrade dongle..i visted near about 6 shop but all r facing same problem..no one can abale to do upgradation..the dongle..

**InfinitySupport** · 09-13-2008, 19:17

What is your Internet provider ?

akhil_bbsr · 09-14-2008, 11:06

Oretel cable network

msashami · 09-14-2008, 11:14

I think the problem is in operating system (Windows) or Driver. reinstall them and post results

09-12-2008, 05:44	#1 (permalink)
harshpahwa Freak Poster Join Date: May 2008 Location: inside intel Posts: 176 Member: 767750 Status: Offline Thanks Meter: 13	Dongle is not going to upgrade DONGLE IS NOT GOING TO UPGRADE. please provide solution

09-12-2008, 07:17	#4 (permalink)
sandeephanda78 No Life Poster Join Date: Aug 2006 Location: punjab india Posts: 960 Member: 330468 Status: Offline Sonork: 100.1587596 Thanks Meter: 121	upgrade problem yes same problem with me check it ==== log opened: [9/12/2008 11:19:11 AM] ==== Application: C:\Documents and Settings\sandeep\Desktop\DongleManager\DongleManag er.exe Dongle Manager [Infinity Box] v1.25 ----------Process started:11:19:27 AM---------- Locating server... Server#1 address found. Connecting to server#1... Connection to server#1 failed. Socket Error # 10060 Connection timed out. Server#2 address found. Connecting to server#2... Connection to server#2 failed. Socket Error # 10060 Connection timed out. Server#3 address found. Connecting to server#3... Connection to server#3 failed. Socket Error # 10060 Connection timed out. ==== log opened: [9/12/2008 11:20:48 AM] ==== Application: C:\Documents and Settings\sandeep\Desktop\DongleManager\DongleManag er.exe Dongle Manager [Infinity Box] v1.25 ----------Process started:11:21:04 AM---------- Locating server... Server#1 address found. Connecting to server#1... Connection to server#1 failed. Socket Error # 10060 Connection timed out. Server#2 address found. Connecting to server#2... Connection to server#2 failed. Socket Error # 10060 Connection timed out. Server#3 address found. Connecting to server#3... Connection to server#3 failed. Socket Error # 10060 Connection timed out.

09-12-2008, 09:08	#5 (permalink)
sandeephanda78 No Life Poster Join Date: Aug 2006 Location: punjab india Posts: 960 Member: 330468 Status: Offline Sonork: 100.1587596 Thanks Meter: 121	upgrade problem infinity support team pls check it as i cannot able to run software without upgrading i have a lot of work pending right now pls check as soon as possible

09-12-2008, 09:36	#7 (permalink)
sandeephanda78 No Life Poster Join Date: Aug 2006 Location: punjab india Posts: 960 Member: 330468 Status: Offline Sonork: 100.1587596 Thanks Meter: 121	upgrade problem i disable firmware and use broadband as well as gprs connection but the problem is still same what can i do now

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09-12-2008, 05:48	#2 (permalink)
Shakeel_pattoki Registered User Join Date: Jan 2007 Location: South Africa/Pakistan Posts: 3,566 Member: 437195 Status: Offline Thanks Meter: 1,734	use latest dongal manager. and post log.

09-12-2008, 06:00	#3 (permalink)
Deepakranasaria No Life Poster Join Date: Nov 2006 Age: 44 Posts: 568 Member: 388207 Status: Offline Thanks Meter: 221	always post log to get quick and steak help

09-12-2008, 09:22	#6 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, You need to check your Internet connection and disable firewall. If still no luck you need to try with another Internet provider, f.e. use GPRS connection.

09-12-2008, 16:27	#8 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	I do not see any problems with server. pls repeat upgrade process.

09-13-2008, 07:56	#10 (permalink)
amitas_love Junior Member Join Date: Mar 2007 Posts: 10 Member: 469647 Status: Offline Thanks Meter: 0	this problem i faced with RELIANCE BROADBAND but when i use BSNL everything is ok.

09-13-2008, 16:28	#12 (permalink)
akhil_bbsr No Life Poster Join Date: May 2006 Location: MOBILE SOFTZONE BHUBANESWAR IN Posts: 3,509 Member: 271478 Status: Offline Sonork: 1590868 Thanks Meter: 1,070	yes..sir ..in my area...no one ...able to upgrade dongle..i visted near about 6 shop but all r facing same problem..no one can abale to do upgradation..the dongle..

09-13-2008, 19:17	#13 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	What is your Internet provider ?

09-14-2008, 11:06	#14 (permalink)
akhil_bbsr No Life Poster Join Date: May 2006 Location: MOBILE SOFTZONE BHUBANESWAR IN Posts: 3,509 Member: 271478 Status: Offline Sonork: 1590868 Thanks Meter: 1,070	Oretel cable network

09-14-2008, 11:14	#15 (permalink)
msashami No Life Poster Join Date: Sep 2005 Location: -=HORIZON=-MobiSoft Rahwali GR Age: 38 Posts: 1,344 Member: 181213 Status: Offline Sonork: 100.1586186 Thanks Meter: 201	I think the problem is in operating system (Windows) or Driver. reinstall them and post results