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Old 11-16-2016, 15:39   #1 (permalink)
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dongle not working need help


last night working fine but today not working


Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 11/16/2016 5:04:28 AM ---------- DongleManager [Infinity-Box] v1.67 [11/16/2016 5:04:28 AM] PC HWID: 864EA6AC291B6DFD0C57D5A4A0FA7BE5 Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0002ABB600001942 Type: Main Infinity-Box/Dongle S/N: B67CABB6 Version: 0132.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2
Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Dear Sirs, If you have a problem with your Box/Dongle Smart-Card - post here DongleManager error text. - Please copy/paste ONLY TEXT but not pictures
forum.gsmhosting.com
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Old 11-16-2016, 22:26   #2 (permalink)
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Quote:
Originally Posted by hm.faizan View Post
last night working fine but today not working


Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 11/16/2016 5:04:28 AM ---------- DongleManager [Infinity-Box] v1.67 [11/16/2016 5:04:28 AM] PC HWID: 864EA6AC291B6DFD0C57D5A4A0FA7BE5 Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0002ABB600001942 Type: Main Infinity-Box/Dongle S/N: B67CABB6 Version: 0132.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2
Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Dear Sirs, If you have a problem with your Box/Dongle Smart-Card - post here DongleManager error text. - Please copy/paste ONLY TEXT but not pictures
forum.gsmhosting.com
Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME
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