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Old 02-22-2019, 19:38   #1 (permalink)
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Join Date: May 2013
Location: algeria
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dongle update problem


hello infinity team

my dongle update was interrupted and now dongle not found

Card-Reader: FT SCR2000 0
HWID: 0104985920881292
Box/Dongle found: [BEST]
Serial No (S/N): xxxxxxxx
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=== DongleManager [Infinity] v1.72 [2/22/2019 19:21:37] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0104985920881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): xxxxxxx
Firmware version: 0122.02
=== Process started: 2/22/2019 19:21:39 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 133 sec
Card returned error - 0000 at 203/8507
Error upgrading applets:
Card returned error - 0000 at 203/8507
Disconnected

2 log-----------------------------------

=== DongleManager [Infinity] v1.72 [2/22/2019 19:31:46] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0104985920881292
=== Process started: 2/22/2019 19:31:46 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Disconnected
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Old 02-22-2019, 20:26   #2 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
Thanks Meter: 19,534
Quote:
Originally Posted by AEK@GSM View Post
hello infinity team

my dongle update was interrupted and now dongle not found

Card-Reader: FT SCR2000 0
HWID: 0104985920881292
Box/Dongle found: [BEST]
Serial No (S/N): xxxxxxxx
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=== DongleManager [Infinity] v1.72 [2/22/2019 19:21:37] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0104985920881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): xxxxxxx
Firmware version: 0122.02
=== Process started: 2/22/2019 19:21:39 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 133 sec
Card returned error - 0000 at 203/8507
Error upgrading applets:
Card returned error - 0000 at 203/8507
Disconnected

2 log-----------------------------------

=== DongleManager [Infinity] v1.72 [2/22/2019 19:31:46] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0104985920881292
=== Process started: 2/22/2019 19:31:46 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Disconnected
Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 02-23-2019, 11:15   #3 (permalink)
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Location: algeria
Posts: 173
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thank you infinity team .problem solved with z3x easy jtag box
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Old 02-23-2019, 14:14   #4 (permalink)
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Join Date: Dec 2004
Location: Uganda
Age: 45
Posts: 2,921
Member: 96478
Status: Offline
Sonork: 100.1674604
Thanks Meter: 1,420
Quote:
Originally Posted by AEK@GSM View Post
thank you infinity team .problem solved with z3x easy jtag box
Ehh,
really? Can Z jtag repair Cm2 dongle?
What a magic !!!!
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Old 02-23-2019, 14:22   #5 (permalink)
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Mr.3.'s Avatar
 
Join Date: Feb 2009
Location: CMB/Ceylon
Posts: 8,096
Member: 962029
Status: Offline
Sonork: OEM Lock : ON
Thanks Meter: 4,127
Quote:
Originally Posted by Kirumira View Post
Ehh,
really? Can Z jtag repair Cm2 dongle?
What a magic !!!!
I think He used z3x jtag box as smart card reader
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The Following 2 Users Say Thank You to Mr.3. For This Useful Post:
Old 02-23-2019, 18:37   #6 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
Status: Offline
Thanks Meter: 19,534
Quote:
Originally Posted by Kirumira View Post
Ehh,
really? Can Z jtag repair Cm2 dongle?
What a magic !!!!
There is no magic He have used z3x box as card-reader for Infinity smart-card.
  Reply With Quote
The Following User Says Thank You to InfinityHelp For This Useful Post:
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