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Old 05-25-2018, 13:44   #1 (permalink)
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dongle uptade erorr ?


Hi cm2 I get an error when I update. What is the problem ?

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Old 05-25-2018, 14:03   #2 (permalink)
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Originally Posted by Tugay44 View Post
Hi cm2 I get an error when I update. What is the problem ?

post log or screen shot
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Old 05-25-2018, 14:17   #3 (permalink)
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post log or screen shot
Are you talking about this?

https://i.hizliresim.com/oVQJ4m.jpg
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Old 05-25-2018, 16:51   #4 (permalink)
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Originally Posted by Tugay44 View Post
[CENTER]Hi cm2 I get an error when I update. What is the problem ?
Hello,
copy dongle manager logs/text
paste here.
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Old 05-26-2018, 09:09   #5 (permalink)
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Hello,
copy dongle manager logs/text
paste here.

=== DongleManager [Infinity] v1.72 [26.05.2018 11:08:56] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000327F500001942
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): B83727F5
Firmware version: 0122.02
=== Process started: 26.05.2018 11:09:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 05-26-2018, 12:03   #6 (permalink)
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Quote:
Originally Posted by Tugay44 View Post
=== DongleManager [Infinity] v1.72 [26.05.2018 11:08:56] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000327F500001942
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): B83727F5
Firmware version: 0122.02
=== Process started: 26.05.2018 11:09:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Smartcard is for NokiaBest.
What is your subscription expiry date?
How to check here https://www.infinity-box.com/doc.php?id=17
If Expired contact your
Nearest Resellers for Support Renewal.
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Old 05-28-2018, 09:48   #7 (permalink)
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Quote:
Originally Posted by Tugay44 View Post
=== DongleManager [Infinity] v1.72 [26.05.2018 11:08:56] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000327F500001942
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): B83727F5
Firmware version: 0122.02
=== Process started: 26.05.2018 11:09:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc/?r=17

If support is expired please contact to any seller and renew support.
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