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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 08-04-2016, 09:51   #1 (permalink)
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Join Date: Nov 2005
Posts: 6
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In Donglemanager Infnitybox plus as Best


going to buy СМ2
in dongle manager 1.41
Card type: base
Dongle serial No (S/N): BE*******
Firmware version: 0122.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 001A v.0413
Active modules:
- 00: base

but in
DongleManager [Infinity-Box] v1.64 [04.08.2016 13:45:36]
PC HWID: 406675CF6FDE9F2E77E118B728E19BB0
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Axalto e-gate 0
HWID: 0003A34500001942
Box/Dongle Serial No (S/N): 066*****
Firmware version: 0118.02
Box/Dongle Status: 21
"UK edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 03: [BEST] v.0118
Box/Dongle key: *************
=> Box/Dongle misconfiguration. ErrorCode #21

what's the problem?
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Old 08-04-2016, 12:10   #2 (permalink)
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Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
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Quote:
Originally Posted by anyd777 View Post
going to buy СМ2
in dongle manager 1.41
Card type: base
Dongle serial No (S/N): BE*******
Firmware version: 0122.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 001A v.0413
Active modules:
- 00: base

but in
DongleManager [Infinity-Box] v1.64 [04.08.2016 13:45:36]
PC HWID: 406675CF6FDE9F2E77E118B728E19BB0
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Axalto e-gate 0
HWID: 0003A34500001942
Box/Dongle Serial No (S/N): 066*****
Firmware version: 0118.02
Box/Dongle Status: 21
"UK edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 03: [BEST] v.0118
Box/Dongle key: *************
=> Box/Dongle misconfiguration. ErrorCode #21

what's the problem?
Hello,

- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME
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The Following User Says Thank You to YellowBoss For This Useful Post:
Old 08-05-2016, 07:15   #3 (permalink)
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Join Date: Nov 2005
Posts: 6
Member: 197254
Status: Offline
Thanks Meter: 0
Thank you . problem solved
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