Doro phone easy 345 dead after flash - GSM-Forum

.:==di@bila==:. · 04-03-2011, 17:43

Tired for unlocking this phone and get log:

lock[1] code: + 04330462
lock[2] code: + default
lock[3] code: + 1122
lock[4] code: - default
lock[5] code: - default
lock[6] code: + default
lock[7] code: + default
if phone do not ask for a code try: *983*8284#
if code is not accepted by phone:
- make full flash backup for emergency case
- flash phone with good eeprom file
- Power-On phone without sim-card
- Power-Off phone (do not remove battery)
- read unlock codes
- restore original imei
Finished, time used: 16 sec
Remove/Install battery now !

All instruction done but phone still locked, now flashed phone from support era file and now dead.

urgent customer killed me

YellowBoss · 04-03-2011, 18:01

Quote:

Originally Posted by .:==di@bila==:.

Tired for unlocking this phone and get log:

lock[1] code: + 04330462
lock[2] code: + default
lock[3] code: + 1122
lock[4] code: - default
lock[5] code: - default
lock[6] code: + default
lock[7] code: + default
if phone do not ask for a code try: *983*8284#
if code is not accepted by phone:
- make full flash backup for emergency case
- flash phone with good eeprom file
- Power-On phone without sim-card
- Power-Off phone (do not remove battery)
- read unlock codes
- restore original imei
Finished, time used: 16 sec
Remove/Install battery now !

All instruction done but phone still locked, now flashed phone from support era file and now dead.

urgent customer killed me

Do you see any errors during flash process ?

.:==di@bila==:. · 04-03-2011, 18:12

no error found and here is flash operation log:

COM99 [VCP0] selected
module v3.81
Device: Doro-PhoneEasy-345gsm
Checking data, wait...
advanced flash detection enabled
Action: write flash
"smart write" active
write: Firmware
Doro-PhoneEasy-345gsm_CKT23D_08A_PCB01_GPRS_MT6223_S00.CARE-S10_DORO345_L14FR_203_090727_MCP128_32_BT_FM_En_Fr _Es_Dk_Pl_Pt_It_De_No_Nl_Fi_Hu_Sv.B0M.bin
skip: Customization/Language Pack
skip: Customization
write: Eeprom/ffs
Doro-PhoneEasy-345gsm_ffs_02.B0E.bin
====> Boot ...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing [6223:8A05:8A00]...
CPU: MT6223
chip: 0011:6741:000C
status: FF
boot packet size: 0400
Release Power button now !
Boot Done
====> Initialize ...
detecting chip #00 in region #00...
flash: 98000300000001:29EA0000000000
flash: Toshiba AMD/Fujitsu std [T 0008x004000 007Fx020000] 16Mb
otp offset: 00FE0000
number of flash chip/regions detected: 01/01
Initialize Done
====> Set baud ...
460800
Set baud Done
====> Initialize bootcode ...
Initialize bootcode Done
====> Check firmware integrity ...
usb bootloader detect...
..
usb bootloader detect (phase #2)...
..
usb bootloader (chip) is absent
searching rom info...
search rom info finished
rom info structure: [standard] type (04)
TCL-ID is absent
rom info detection finished
rom info ver: 04
sw version: CKT23D_08A_PCB01_GPRS_MT6223_S00.CARE-S10_DORO345_L14FR_203_090727_MCP128+32_BT_FM.BIN
project-id: CARE-S10_DORO345_L14FR_203_090727_MCP128+32_BT_FM, 00000000
code offset: 00000000
ffs offset/size [01]: 00E00000/00200000
rom info structure: [standard] type (04)
TCL-ID is absent
ffs/eeprom address assigned: 00E00000
sec info (detailed) detection...
searching sec info#1...
.
search sec info#1 finished
Check firmware integrity Done
====> Check firmware content ...
Check firmware content Done
====> Backup required data ...
Backup required data Done
====> Patch required data ...
Patch required data Done
====> Special operation ...
firmware patch (general #0)...
not required
firmware patch (sp-lock #1)...
not required
firmware patch (sp-lock #2)...
not required
Special operation Done
====> Write ...
sec info (fast) detection...
searching sec info#1...
.
search sec info#1 finished
usb bootloader (file) is absent
startup code area #1 check...
done
Area: Firmware
flash: 98000300000001:29EA0000000000
Write: Firmware
Area: Eeprom/ffs
flash: 98000300000001:29EA0000000000
Write: Eeprom/ffs
usb bootloader (file) is absent
sec info (fast) detection...
searching sec info#1...
.
search sec info#1 finished
Write Done
====> Finalization ...
Finalization Done
Finished, time used: 1 min 38 sec
Remove/Install battery now !

.:==di@bila==:. · 04-03-2011, 18:16

phone revived and unlocked by different firmware and eprom:

COM99 [VCP0] selected
module v3.81
Device: Doro-PhoneEasy-345gsm
Checking data, wait...
advanced flash detection enabled
Action: write flash
"smart write" active
"format ffs" active
write: Firmware
Doro-PhoneEasy-345gsm_CKT23D_08A_PCB01_GPRS_MT6223_S00.CARE-S10_DORO345_L14FR_203_090727_MCP128_32_BT_FM_En_Fr _Es_Dk_Pl_Pt_It_De_No_Nl_Fi_Hu_Sv.B0M.bin
skip: Customization/Language Pack
skip: Customization
write: Eeprom/ffs
Doro-PhoneEasy-345gsm_ffs_02.B0E.bin
====> Boot ...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing [6223:8A05:8A00]...
CPU: MT6223
chip: 0011:6741:000C
status: FF
boot packet size: 0400
Release Power button now !
Boot Done
====> Initialize ...
detecting chip #00 in region #00...
flash: 98000300000001:29EA0000000000
flash: Toshiba AMD/Fujitsu std [T 0008x004000 007Fx020000] 16Mb
otp offset: 00FE0000
number of flash chip/regions detected: 01/01
Initialize Done
====> Set baud ...
460800
Set baud Done
====> Initialize bootcode ...
Initialize bootcode Done
====> Check firmware integrity ...
usb bootloader detect...
..
usb bootloader detect (phase #2)...
..
usb bootloader (chip) is absent
searching rom info...
search rom info finished
rom info structure: [standard] type (04)
TCL-ID is absent
rom info detection finished
rom info ver: 04
sw version: CKT23D_08A_PCB01_GPRS_MT6223_S00.CARE-S10_DORO345_L14FR_203_090727_MCP128+32_BT_FM.BIN
project-id: CARE-S10_DORO345_L14FR_203_090727_MCP128+32_BT_FM, 00000000
code offset: 00000000
ffs offset/size [01]: 00E00000/00200000
rom info structure: [standard] type (04)
TCL-ID is absent
ffs/eeprom address assigned: 00E00000
sec info (detailed) detection...
searching sec info#1...
.
search sec info#1 finished
Check firmware integrity Done
====> Check firmware content ...
Check firmware content Done
====> Backup required data ...
Backup required data Done
====> Patch required data ...
Patch required data Done
====> Special operation ...
firmware patch (general #0)...
done
firmware patch (sp-lock #1)...
not required
firmware patch (sp-lock #2)...
not required
Special operation Done
====> Write ...
sec info (fast) detection...
searching sec info#1...
.
search sec info#1 finished
usb bootloader (file) is absent
startup code area #1 check...
done
Area: Firmware
flash: 98000300000001:29EA0000000000
Write: Firmware
Area: Eeprom/ffs
flash: 98000300000001:29EA0000000000
Write: Eeprom/ffs
usb bootloader (file) is absent
sec info (fast) detection...
searching sec info#1...
.
search sec info#1 finished
Write Done
====> Finalization ...
ffs formatting...
flash: 98000300000001:29EA0000000000
Finalization Done
Finished, time used: 1 min 27 sec
Remove/Install battery now !

File system has been modified !
It is need to press and HOLD phone "Power" button
during long time (up to 1 min) to make phone Powered-On !

YellowBoss · 04-03-2011, 18:35

Glad to hear about good results.

if you have original full flash (or eeprom file) send it to us so we will be able to add more files in support area: [email protected]

04-03-2011, 17:43	#1 (permalink)
.:==di@bila==:. No Life Poster Join Date: Apr 2006 Location: WestSide Age: 38 Posts: 3,134 Member: 254137 Status: Offline Sonork: 1592525 Thanks Meter: 275	Doro phone easy 345 dead after flash Tired for unlocking this phone and get log: lock[1] code: + 04330462 lock[2] code: + default lock[3] code: + 1122 lock[4] code: - default lock[5] code: - default lock[6] code: + default lock[7] code: + default if phone do not ask for a code try: 9838284# if code is not accepted by phone: - make full flash backup for emergency case - flash phone with good eeprom file - Power-On phone without sim-card - Power-Off phone (do not remove battery) - read unlock codes - restore original imei Finished, time used: 16 sec Remove/Install battery now ! All instruction done but phone still locked, now flashed phone from support era file and now dead. urgent customer killed me

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04-03-2011, 18:12	#3 (permalink)
.:==di@bila==:. No Life Poster Join Date: Apr 2006 Location: WestSide Age: 38 Posts: 3,134 Member: 254137 Status: Offline Sonork: 1592525 Thanks Meter: 275	no error found and here is flash operation log: COM99 [VCP0] selected module v3.81 Device: Doro-PhoneEasy-345gsm Checking data, wait... advanced flash detection enabled Action: write flash "smart write" active write: Firmware Doro-PhoneEasy-345gsm_CKT23D_08A_PCB01_GPRS_MT6223_S00.CARE-S10_DORO345_L14FR_203_090727_MCP128_32_BT_FM_En_Fr _Es_Dk_Pl_Pt_It_De_No_Nl_Fi_Hu_Sv.B0M.bin skip: Customization/Language Pack skip: Customization write: Eeprom/ffs Doro-PhoneEasy-345gsm_ffs_02.B0E.bin ====> Boot ... Press and HOLD Power button now ! 19200 fixed Connecting, wait... Initializing [6223:8A05:8A00]... CPU: MT6223 chip: 0011:6741:000C status: FF boot packet size: 0400 Release Power button now ! Boot Done ====> Initialize ... detecting chip #00 in region #00... flash: 98000300000001:29EA0000000000 flash: Toshiba AMD/Fujitsu std [T 0008x004000 007Fx020000] 16Mb otp offset: 00FE0000 number of flash chip/regions detected: 01/01 Initialize Done ====> Set baud ... 460800 Set baud Done ====> Initialize bootcode ... Initialize bootcode Done ====> Check firmware integrity ... usb bootloader detect... .. usb bootloader detect (phase #2)... .. usb bootloader (chip) is absent searching rom info... search rom info finished rom info structure: [standard] type (04) TCL-ID is absent rom info detection finished rom info ver: 04 sw version: CKT23D_08A_PCB01_GPRS_MT6223_S00.CARE-S10_DORO345_L14FR_203_090727_MCP128+32_BT_FM.BIN project-id: CARE-S10_DORO345_L14FR_203_090727_MCP128+32_BT_FM, 00000000 code offset: 00000000 ffs offset/size [01]: 00E00000/00200000 rom info structure: [standard] type (04) TCL-ID is absent ffs/eeprom address assigned: 00E00000 sec info (detailed) detection... searching sec info#1... . search sec info#1 finished Check firmware integrity Done ====> Check firmware content ... Check firmware content Done ====> Backup required data ... Backup required data Done ====> Patch required data ... Patch required data Done ====> Special operation ... firmware patch (general #0)... not required firmware patch (sp-lock #1)... not required firmware patch (sp-lock #2)... not required Special operation Done ====> Write ... sec info (fast) detection... searching sec info#1... . search sec info#1 finished usb bootloader (file) is absent startup code area #1 check... done Area: Firmware flash: 98000300000001:29EA0000000000 Write: Firmware Area: Eeprom/ffs flash: 98000300000001:29EA0000000000 Write: Eeprom/ffs usb bootloader (file) is absent sec info (fast) detection... searching sec info#1... . search sec info#1 finished Write Done ====> Finalization ... Finalization Done Finished, time used: 1 min 38 sec Remove/Install battery now !

04-03-2011, 18:16	#4 (permalink)
.:==di@bila==:. No Life Poster Join Date: Apr 2006 Location: WestSide Age: 38 Posts: 3,134 Member: 254137 Status: Offline Sonork: 1592525 Thanks Meter: 275	phone revived and unlocked by different firmware and eprom: COM99 [VCP0] selected module v3.81 Device: Doro-PhoneEasy-345gsm Checking data, wait... advanced flash detection enabled Action: write flash "smart write" active "format ffs" active write: Firmware Doro-PhoneEasy-345gsm_CKT23D_08A_PCB01_GPRS_MT6223_S00.CARE-S10_DORO345_L14FR_203_090727_MCP128_32_BT_FM_En_Fr _Es_Dk_Pl_Pt_It_De_No_Nl_Fi_Hu_Sv.B0M.bin skip: Customization/Language Pack skip: Customization write: Eeprom/ffs Doro-PhoneEasy-345gsm_ffs_02.B0E.bin ====> Boot ... Press and HOLD Power button now ! 19200 fixed Connecting, wait... Initializing [6223:8A05:8A00]... CPU: MT6223 chip: 0011:6741:000C status: FF boot packet size: 0400 Release Power button now ! Boot Done ====> Initialize ... detecting chip #00 in region #00... flash: 98000300000001:29EA0000000000 flash: Toshiba AMD/Fujitsu std [T 0008x004000 007Fx020000] 16Mb otp offset: 00FE0000 number of flash chip/regions detected: 01/01 Initialize Done ====> Set baud ... 460800 Set baud Done ====> Initialize bootcode ... Initialize bootcode Done ====> Check firmware integrity ... usb bootloader detect... .. usb bootloader detect (phase #2)... .. usb bootloader (chip) is absent searching rom info... search rom info finished rom info structure: [standard] type (04) TCL-ID is absent rom info detection finished rom info ver: 04 sw version: CKT23D_08A_PCB01_GPRS_MT6223_S00.CARE-S10_DORO345_L14FR_203_090727_MCP128+32_BT_FM.BIN project-id: CARE-S10_DORO345_L14FR_203_090727_MCP128+32_BT_FM, 00000000 code offset: 00000000 ffs offset/size [01]: 00E00000/00200000 rom info structure: [standard] type (04) TCL-ID is absent ffs/eeprom address assigned: 00E00000 sec info (detailed) detection... searching sec info#1... . search sec info#1 finished Check firmware integrity Done ====> Check firmware content ... Check firmware content Done ====> Backup required data ... Backup required data Done ====> Patch required data ... Patch required data Done ====> Special operation ... firmware patch (general #0)... done firmware patch (sp-lock #1)... not required firmware patch (sp-lock #2)... not required Special operation Done ====> Write ... sec info (fast) detection... searching sec info#1... . search sec info#1 finished usb bootloader (file) is absent startup code area #1 check... done Area: Firmware flash: 98000300000001:29EA0000000000 Write: Firmware Area: Eeprom/ffs flash: 98000300000001:29EA0000000000 Write: Eeprom/ffs usb bootloader (file) is absent sec info (fast) detection... searching sec info#1... . search sec info#1 finished Write Done ====> Finalization ... ffs formatting... flash: 98000300000001:29EA0000000000 Finalization Done Finished, time used: 1 min 27 sec Remove/Install battery now ! File system has been modified ! It is need to press and HOLD phone "Power" button during long time (up to 1 min) to make phone Powered-On !

04-03-2011, 18:35	#5 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	Glad to hear about good results. if you have original full flash (or eeprom file) send it to us so we will be able to add more files in support area: [email protected]