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Old 02-18-2018, 17:50   #1 (permalink)
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during card update faild and dead card now


i am using Infinity dongle after long time when i am opeing Chines Miracle its ask for update my dongle card when i am doing firmware update of card its giving thie:
uring update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [18-Feb-18 21:40:38] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0003945C10321292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 76DE945C
Firmware version: 0122.02
=== Process started: 18-Feb-18 21:40:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 133 sec
Card returned error - 0000 at 2493/15109
Error upgrading applets:
Card returned error - 0000 at 2493/15109
Disconnected
what i can do now kindly help me out
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Old 02-19-2018, 23:06   #2 (permalink)
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Quote:
Originally Posted by Farrukh.Raja View Post
i am using Infinity dongle after long time when i am opeing Chines Miracle its ask for update my dongle card when i am doing firmware update of card its giving thie:
uring update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [18-Feb-18 21:40:38] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0003945C10321292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 76DE945C
Firmware version: 0122.02
=== Process started: 18-Feb-18 21:40:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 133 sec
Card returned error - 0000 at 2493/15109
Error upgrading applets:
Card returned error - 0000 at 2493/15109
Disconnected
what i can do now kindly help me out
Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

OR

1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

2. Run DongleManager
3. Update Dongle firmware


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
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