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04-05-2018, 19:30 | #1 (permalink) |
Freak Poster Join Date: Jan 2013 Location: China
Posts: 131
Member: 1867175 Status: Offline Sonork: 100.1607600 Thanks Meter: 46 | Bad Support for any issue also i make a complain in order history but infinity team don't have time to read emails or follow orders complain my suggestion is please increase your team for customer support & make a better support this way you guys are dealing is not good for business for normal clients & resellers also |
04-05-2018, 19:57 | #2 (permalink) |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,531 | Dear Sir, Please see here where to send your support requests - https://www.infinity-box.com/contact/ |
04-06-2018, 08:36 | #3 (permalink) |
Freak Poster Join Date: Jan 2013 Location: China
Posts: 131
Member: 1867175 Status: Offline Sonork: 100.1607600 Thanks Meter: 46 | again 09 Hour passed i sent email to [email protected] but no one answering me there me reported a problem to support under my order history but there is no one to reply me there also Really Really Bad experience with you guys |
04-06-2018, 09:06 | #4 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
You are free to post problem details in support forum. btw, you received an answer from supporter in 27 minutes after your post. | |
04-06-2018, 09:09 | #5 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | it was no e-mails from [email protected] (your address) received. What was the reason to create this thread ? |
04-06-2018, 09:11 | #6 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | also it was no e-mails from [email protected] (your address) received. What was the reason to create this thread ? |
04-06-2018, 09:12 | #7 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | and also it was no e-mails from [email protected] (your address) received. what bad support do you talk about ? |
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