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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 10-30-2012, 16:05   #1 (permalink)
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Error during smart card upgrade

Hello infinity team,

Please advise on what to do. This morning i have been updating my smart card and after sometime, i got the error below:

Dongle can't be found:
Card with specified AID not found
Smart Card API error #0
The operation completed successfully.

Now my Infinity box cannot open any Infinity Module. What can i do,please help urgently.
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Old 10-30-2012, 16:07   #2 (permalink)
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contact direct to infinity team

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Old 10-30-2012, 17:24   #3 (permalink)
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Originally Posted by GSM SKILS View Post
contact direct to infinity team


How can i do this? Please advise.
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Old 10-30-2012, 22:15   #4 (permalink)
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you must write about your problem to [email protected]
please attach dongle manager's log file. We need to see history of this unsuccessful upgrade
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