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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 07-31-2016, 08:23   #16 (permalink)
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Box/Dongle type selected: [BEST]
---------- Process started: 7/31/2016 12:21:13 PM ----------
DongleManager [Infinity-Box] v1.64 [7/31/2016 12:21:13 PM]
PC HWID: F9D52CF89C28753114A8C7DBEA4725D6
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001656F00001942
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum


solution plz
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Old 07-31-2016, 10:59   #17 (permalink)
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Quote:
Originally Posted by sheeraz1990 View Post
Box/Dongle type selected: [BEST]
---------- Process started: 7/31/2016 12:21:13 PM ----------
DongleManager [Infinity-Box] v1.64 [7/31/2016 12:21:13 PM]
PC HWID: F9D52CF89C28753114A8C7DBEA4725D6
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001656F00001942
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum


solution plz
You have a link to solution in your own message.
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Old 10-24-2016, 05:35   #18 (permalink)
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Help update



Help update


plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
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Old 10-24-2016, 07:29   #19 (permalink)
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Download latels version DongleManager - Index of pub/
and try again
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Old 10-26-2016, 15:51   #20 (permalink)
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help

http://i68.tinypic.com/nwa5us.jpg


this one
v1.67
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Old 10-26-2016, 16:26   #21 (permalink)
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Please do not attach pictures but simply copy/paste text from software here.
Thank you !
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Old 10-28-2016, 11:48   #22 (permalink)
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Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 10/29/2016 3:48:02 PM ----------
DongleManager [Infinity-Box] v1.67 [10/29/2016 3:48:02 PM]
PC HWID: 84C0776CE35D16E3B7D581D637CB3900
Card-Reader: FT SCR2000 1
HWID: 0008786B18201292
Type: [BEST] S/N: A9EC786B Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 10-28-2016, 15:17   #23 (permalink)
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Quote:
Originally Posted by amjadnona View Post
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 10/29/2016 3:48:02 PM ----------
DongleManager [Infinity-Box] v1.67 [10/29/2016 3:48:02 PM]
PC HWID: 84C0776CE35D16E3B7D581D637CB3900
Card-Reader: FT SCR2000 1
HWID: 0008786B18201292
Type: [BEST] S/N: A9EC786B Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Your Dongle is OK.
Why do you want to update it ?
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Old 02-25-2017, 11:25   #24 (permalink)
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what is this my problum
image hosting without registration
i am trying latest DongleManager but not updated
image hosting without registrationplease help me InfinitySupport
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Old 02-25-2017, 23:20   #25 (permalink)
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Quote:
Originally Posted by bashabhaicumbum View Post
what is this my problum
image hosting without registration
i am trying latest DongleManager but not updated
image hosting without registrationplease help me InfinitySupport
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17

If you have active support - run DongleManager software and update Box/Dongle firmware.
If support is not active - please contact to any seller and renew support.
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