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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 10-10-2016, 09:45   #1 (permalink)
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error in updating dongle firmware


Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 10/10/2016 2:13:28 PM ----------
DongleManager [Infinity-Box] v1.64 [10/10/2016 2:13:28 PM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: FT SCR2000 0
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: D34C9E5D Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
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Old 10-10-2016, 10:20   #2 (permalink)
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Join Date: Mar 2005
Location: infinity-box
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Quote:
Originally Posted by abdullacool33 View Post
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 10/10/2016 2:13:28 PM ----------
DongleManager [Infinity-Box] v1.64 [10/10/2016 2:13:28 PM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: FT SCR2000 0
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: D34C9E5D Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.


What to do now:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files here - Index of pub/drivers/

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME
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Old 10-12-2016, 07:17   #3 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.


What to do now:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files here - Index of pub/drivers/

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME

always error
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 10/12/2016 11:41:32 AM ----------
DongleManager [Infinity-Box] v1.64 [10/12/2016 11:41:32 AM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
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Old 10-12-2016, 13:36   #4 (permalink)
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Quote:
Originally Posted by abdullacool33 View Post
always error
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 10/12/2016 11:41:32 AM ----------
DongleManager [Infinity-Box] v1.64 [10/12/2016 11:41:32 AM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Try again with Alcor reader
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Old 10-12-2016, 14:44   #5 (permalink)
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ok sir thanx done

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 10/12/2016 7:13:23 PM ----------
DongleManager [Infinity-Box] v1.64 [10/12/2016 7:13:23 PM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
---------- Process finished: 10/12/2016 7:13:35 PM ----------
DongleManager [Infinity-Box] v1.64 [10/12/2016 7:13:35 PM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 01089E5D24881292
Box/Dongle Serial No (S/N): D34C9E5D
Firmware version: 0134.02
=> Activations:
- 00: Main Infinity-Box/Dongle v.0134
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Old 10-12-2016, 17:42   #6 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
Quote:
Originally Posted by abdullacool33 View Post
ok sir thanx done

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 10/12/2016 7:13:23 PM ----------
DongleManager [Infinity-Box] v1.64 [10/12/2016 7:13:23 PM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 01089E5D24881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
---------- Process finished: 10/12/2016 7:13:35 PM ----------
DongleManager [Infinity-Box] v1.64 [10/12/2016 7:13:35 PM]
PC HWID: EE2BAC746523D290471E9948FA8E0047
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 01089E5D24881292
Box/Dongle Serial No (S/N): D34C9E5D
Firmware version: 0134.02
=> Activations:
- 00: Main Infinity-Box/Dongle v.0134
Yes, Alcor Card-reader type is best for today.
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