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Old 07-22-2016, 06:31   #1 (permalink)
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error using latest ver


error while using v1.53
i hv suport till 28-5-2017





Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 7/21/2016 10:26:37 PM ----------
DongleManager [Infinity-Box] v1.63 [7/21/2016 10:26:37 PM]
PC HWID: 8D4864FAA58E5F6B095C79C92DEB5728
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0004716E08771292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
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Old 07-22-2016, 10:27   #2 (permalink)
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Hello,
Either email to [email protected] with problem details
Or wait for respected YellowBoss or InfinityHelp.

Br.
Infinity Box Support Team.
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Old 07-23-2016, 07:58   #3 (permalink)
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Quote:
Originally Posted by dev452005 View Post
error while using v1.53
i hv suport till 28-5-2017





Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 7/21/2016 10:26:37 PM ----------
DongleManager [Infinity-Box] v1.63 [7/21/2016 10:26:37 PM]
PC HWID: 8D4864FAA58E5F6B095C79C92DEB5728
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0004716E08771292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
Hello,

This Smart-Card is not an Infinity Smart-Card

- Disconnect all other Boxes and Dongles from PC
- Connect Infinity Box/Dongle to PC
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