FAQ: Frequently Asked Questiosns - GSM-Forum

Infinity-Box · 05-18-2005, 16:47

Respected Infinity-Box customers

In this section we will list all common problems faced by Infinity Box users and its solution, before making any post for a problem please refer to this section

Best Regards

Infinity-Box Team

P.S.
Very important link: http://forum.gsmhosting.com/vbb/showthread.php?t=315562

**InfinitySupport** · 05-18-2005, 16:54

**InfinitySupport** · 05-18-2005, 18:12

FAQ & User Guide to unlock Panasonic X70:
http://forum.gsmhosting.com/vbb/showthread.php?t=202320
http://forum.gsmhosting.com/vbb/showthread.php?t=203472

Also, please, check "Updates" thread about X70.

**InfinitySupport** · 06-05-2005, 14:20

Infinity-Box settings.

Back view:
Box Power: set to UP position
USB port: connect to PC USB port

Front view:
F-Bus/M-Bus: set to UP position
connect cable to: USB out

Box pinout: left RJ45 (USB) FEMALE pinout. Connector pins up. From left to right:
2 = Tx
3 = Rx
7 = GND
8 = GND

**InfinitySupport** · 06-09-2005, 07:31

Quote:

Originally Posted by neb

Hi Infinity Team,

Is the "power switch" at the back functions to turn "on or off" power supply of the box?. The box works even it is "off". As I understand, it is use to turn on or off "5v" flashing voltage for COM rj45 input and supply a RTS LED to indicate COM activity. Kindly correct me if I'm wrong.

Hello !
You are right. This swith don't affect to USB part of the box.

**InfinitySupport** · 07-09-2005, 11:29

Quote:

Originally Posted by MC Harami

Is there any IMEI change options in Infinity at the moment?

Hello,
Just visit www.infinity-box.com and download UserManual (it's available for public download in Support-area). You will see all supported models with supported functions.

**InfinitySupport** · 11-08-2005, 08:40

Quote:

Originally Posted by lafuente

HI,is possible reset or unlock or flash gd87 ??if yes how and where.
thanks.

Hi,
Currently GD87 is not supported by Infinity-Box.
You can find a lot of free software/flashes for GD87. Just look into "Panasonic" section in this forum.

**InfinitySupport** · 01-10-2006, 12:33

Question: I don't see in support area flash files that I need (Languages that I need). How to get it ?

Answer:
Try to find phone with languages that you need, read flash and send file to [email protected]
Flash file will be tested and uploaded into support area ASAP.

Question: How to get fast help for my problem ?

Answer:
1. Double check COM port selection
2. Double check cable selection (check support area for correct cable/pinout)
3. Check "Documentation" folder in folder with software. It can be that you can see additional info there.
4. Check support area. You can see unlock/repair manuals in support area.
5. Try to use ordinary baud for flashing (115200)
6. Try to use other flash files for flashing
7. Try to use repair eeprom files

If problem still exist and you can't solve it by yourself, write e-mail to [email protected]
1. Describe your problem so detailed as possible.
2. What was phone condition before unlock/flash ?
3. What files was used for flashing ?
4. What is phone condition now ?
5. Include in your message Log file (or text from software Log window) so we can see the place with errors/problems.
6. Please, note: message "not work" is NOT A PROBLEM DESCRIPTION.

**InfinitySupport** · 01-30-2006, 16:48

Quote:

Originally Posted by sudeeshveekey

what is the proceedure while unlocking ts10 with infinity??????????. i connected the cable as u given in the pinout. only rx light blinks. which bus mbus or fbus i have select for this?
can explain the proceedure please?. on in on mode or test mode or off mode?

Both box switches in UP position (as ordinary).
power-off phone
connect cable
press "Unlock" putton
press phone Power button
wait untill process finished.

Please, during unlock/flash process, read information that you can see in software Log window and make everything exactly like wrote in Log window.

TS10 pinout
http://forum.gsmhosting.com/vbb/show...4&postcount=11

karabey · 06-30-2006, 12:38

Here some Pinouts...

br
karabey

http://www.semaf.at

hallo · 07-08-2006, 10:22

..problem with starting Infinity (like I'm), just do next steps:
-Control Panel
-AdmTools
-Services
-Smart Card-Stop-Start...
...and voila...Your Infinity Box is working just great...
Cheers

KhOliO · 08-26-2006, 22:20

pls team

where is testpoint for Benq AP75

Raklm · 08-27-2006, 09:51

Quote:

Originally Posted by KhOliO

pls team

where is testpoint for Benq AP75

same as M300 O2x1i

BR
Rak|m

KhOliO · 08-27-2006, 22:11

Quote:

Originally Posted by Raklm

same as M300 O2x1i

BR
Rak|m

yes i know

where in support ???

**InfinitySupport** · 08-27-2006, 22:56

Quote:

Originally Posted by KhOliO

yes i know

where in support ???

www.infinity-box.com -> support -> cables/pinouts

05-18-2005, 16:47	#1 (permalink)
Infinity-Box Product Supporter Join Date: Mar 2005 Location: in CPU Posts: 3,487 Member: 128745 Status: Offline Thanks Meter: 16,936	FAQ: Frequently Asked Questiosns Respected Infinity-Box customers In this section we will list all common problems faced by Infinity Box users and its solution, before making any post for a problem please refer to this section Best Regards Infinity-Box Team P.S. Very important link: http://forum.gsmhosting.com/vbb/showthread.php?t=315562 Last edited by InfinitySupport; 08-08-2006 at 22:20.

05-18-2005, 16:54	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Connection problem etc. What cable to use ? Where to find pinouts ? How to build cable ? www.infinity-box.com -> "support" -> "cables/pinouts" Infinity-Box cable compatibility: http://forum.gsmhosting.com/vbb/showthread.php?t=222631 Installation hints: http://forum.gsmhosting.com/vbb/showthread.php?t=220849 http://forum.gsmhosting.com/vbb/showthread.php?t=260667 Installation/driver problem "smart card resource manager is not running": http://forum.gsmhosting.com/vbb/showthread.php?t=272901 Smart Card subsystem Repairer: http://forum.gsmhosting.com/vbb/show...ghlight=repair Dongle Registration/Upgarde: http://forum.gsmhosting.com/vbb/showthread.php?t=239493 Common problems: .COM port selection (PC Device Manger): .Box settings/switches: .Problem with initial phone connection: .Software can't detect phone: .No answer (wrong answer) from phone after "Connecting, wait...": http://forum.gsmhosting.com/vbb/showthread.php?t=200078 Motorola How to unlock latest newest C113-C118 that can't be unlocked ordinary way: http://forum.gsmhosting.com/vbb/showthread.php?t=310686 C257, C261, V177 "Restart" problem: http://forum.gsmhosting.com/vbb/show...98&postcount=2 http://forum.gsmhosting.com/vbb/showthread.php?t=284289 http://forum.gsmhosting.com/vbb/show...3&postcount=35 http://forum.gsmhosting.com/vbb/show...0&postcount=44 C115, C116, C139 bad connection: http://forum.gsmhosting.com/vbb/showthread.php?t=309557 http://forum.gsmhosting.com/vbb/showthread.php?t=290589 http://forum.gsmhosting.com/vbb/showthread.php?t=271431 Please, read instruction in yellow window (you will see it for sure when you start software). V170 "white screen" after flashing http://forum.gsmhosting.com/vbb/show...highlight=v170 Unlock/Flash C139:8.8.17 http://forum.gsmhosting.com/vbb/showthread.php?t=334357 C117 Phone is Hacked http://forum.gsmhosting.com/vbb/showthread.php?t=335879 C168 "network pin blocked" http://forum.gsmhosting.com/vbb/show...rk+pin+blocked Other brands E101 info: http://forum.gsmhosting.com/vbb/showthread.php?t=206419 X300 can't power-on after unlock/flash (only "Panasonic" logo and power off): http://forum.gsmhosting.com/vbb/showthread.php?t=207405 VS2, VS3 unlock problems: http://forum.gsmhosting.com/vbb/showthread.php?t=257415 How to use CB2000: http://forum.gsmhosting.com/vbb/showthread.php?t=220184 X500 no incoming calls: http://forum.gsmhosting.com/vbb/showthread.php?t=282133 G60 can't be flashed: http://forum.gsmhosting.com/vbb/showthread.php?t=275609 X400 unlock problem: http://forum.gsmhosting.com/vbb/showthread.php?t=260671 http://forum.gsmhosting.com/vbb/showthread.php?t=273014 X100, A200, X500 unlock problem: http://forum.gsmhosting.com/vbb/showthread.php?t=216862 Newgen C800 can't power-on after "Reset" http://forum.gsmhosting.com/vbb/showthread.php?t=271796 AP75, O2X1b/i/li testpoint and known problem: http://forum.gsmhosting.com/vbb/showthread.php?t=284974 http://forum.gsmhosting.com/vbb/showthread.php?t=273406 O2X7 unlock procedure http://forum.gsmhosting.com/vbb/showthread.php?t=289489 http://forum.gsmhosting.com/vbb/showthread.php?t=292154 X700 not detected by PC: http://forum.gsmhosting.com/vbb/show...highlight=X700 Konka C926 unlock procedure http://forum.gsmhosting.com/vbb/showthread.php?t=290313 Errors during Philips-568 flashing (the same info right for almost all models): http://forum.gsmhosting.com/vbb/showthread.php?t=300904 "UK edition" http://forum.gsmhosting.com/vbb/showthread.php?t=287829 Why flash files size so different ? New format for flash files: http://forum.gsmhosting.com/vbb/showthread.php?t=287829 Last edited by InfinitySupport; 10-17-2006 at 12:08.

05-18-2005, 18:12	#3 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	X70 unlock FAQ & User Guide to unlock Panasonic X70: http://forum.gsmhosting.com/vbb/showthread.php?t=202320 http://forum.gsmhosting.com/vbb/showthread.php?t=203472 Also, please, check "Updates" thread about X70. Last edited by InfinitySupport; 04-23-2006 at 19:50.

06-05-2005, 14:20	#4 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Infinity-Box settings Infinity-Box settings. Back view: Box Power: set to UP position USB port: connect to PC USB port Front view: F-Bus/M-Bus: set to UP position connect cable to: USB out Box pinout: left RJ45 (USB) FEMALE pinout. Connector pins up. From left to right: 2 = Tx 3 = Rx 7 = GND 8 = GND Last edited by InfinitySupport; 06-22-2011 at 10:16.

01-10-2006, 12:33	#8 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Question: I don't see in support area flash files that I need (Languages that I need). How to get it ? Answer: Try to find phone with languages that you need, read flash and send file to [email protected] Flash file will be tested and uploaded into support area ASAP. Question: How to get fast help for my problem ? Answer: 1. Double check COM port selection 2. Double check cable selection (check support area for correct cable/pinout) 3. Check "Documentation" folder in folder with software. It can be that you can see additional info there. 4. Check support area. You can see unlock/repair manuals in support area. 5. Try to use ordinary baud for flashing (115200) 6. Try to use other flash files for flashing 7. Try to use repair eeprom files If problem still exist and you can't solve it by yourself, write e-mail to [email protected] 1. Describe your problem so detailed as possible. 2. What was phone condition before unlock/flash ? 3. What files was used for flashing ? 4. What is phone condition now ? 5. Include in your message Log file (or text from software Log window) so we can see the place with errors/problems. 6. Please, note: message "not work" is NOT A PROBLEM DESCRIPTION. Last edited by InfinitySupport; 10-23-2006 at 07:24.

06-30-2006, 12:38	#10 (permalink)
karabey No Life Poster Join Date: Nov 2003 Age: 42 Posts: 1,055 Member: 45183 Status: Offline Thanks Meter: 474	Here some Pinouts... br karabey http://www.semaf.at Last edited by karabey; 06-30-2006 at 13:21.

07-08-2006, 10:22	#11 (permalink)
hallo No Life Poster Join Date: Feb 2003 Location: TelServisHalo,Loznica, Serbia Age: 53 Posts: 1,386 Member: 21365 Status: Offline Thanks Meter: 92	For all who may have... ..problem with starting Infinity (like I'm), just do next steps: -Control Panel -AdmTools -Services -Smart Card-Stop-Start... ...and voila...Your Infinity Box is working just great... Cheers

08-26-2006, 22:20	#12 (permalink)
KhOliO No Life Poster Join Date: Feb 2003 Location: bossunlocker Age: 48 Posts: 1,912 Member: 21732 Status: Offline Sonork: 100.75816 Thanks Meter: 218	pls team where is testpoint for Benq AP75

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