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Old 02-25-2008, 09:23   #1 (permalink)
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firmware upgradation problem socket error #10060


firmware upgradation problem socket error #10060.many times tried but same problem,what is 10060 error pls help my Firmware version: 010C.02
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Old 02-25-2008, 09:48   #2 (permalink)
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Problem Upgrading your dongle?

3-1. download latest "DongleManager" here: http://www.infinity-box.com/download/
3-2. be sure that firewall disabled and "DongleManager.exe" has enough rights to access network
3-3. be sure that you have Internet connection enabled if problem still exist:
3-4. download http://www.infinity-box.biz/public/emeralda.ip.rar
3-5. unpack archive
3-6. exit DongleManager
3-7. put "emeralda.ip" file in folder with DongleManager
3-8. run DongleManager
3-9. repeat dongle upgrade process

Please follow exact step carefully
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Old 02-25-2008, 14:16   #3 (permalink)
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same problem

----------Process started:1:41:02 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:1:42:11 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:1:43:43 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:1:45:48 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:1:49:42 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:1:51:22 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:1:53:05 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:1:54:17 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:2:00:11 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:2:04:22 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
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Old 02-25-2008, 14:23   #4 (permalink)
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same problem, please fix that

----------Process started:13:49:29----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 11004

Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:13:50:43----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:13:51:56----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:14:19:56----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.

no antivirus & firewall, connection ok,

please do something !


br,
Abyss.
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Old 02-25-2008, 15:04   #5 (permalink)
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@roki
@abyssx

There is no any reason to post here twenty five pages of logs with the same information, it's more than enough to post only one upgrade attempt log.
Please, let's respect people who will read this thread !

What to do: repear dongle upgrade/registration process again now, everything should be Ok now.
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Old 02-25-2008, 15:24   #6 (permalink)
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10x for your answer but this was my 4 th day to try update
in respect for other members i have not post until today
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Old 02-25-2008, 15:36   #7 (permalink)
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thank u infinity team great response,and quick response thank u onse again
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Old 02-25-2008, 15:37   #8 (permalink)
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Quote:
Originally Posted by roki View Post
10x for your answer but this was my 4 th day to try update
in respect for other members i have not post until today

Hello,

It's can't be true that it was 4th day.
In fact we had some problems with server during last 24 hours, but for sure it was not for 4 days.

If you still have dongle upgrade problems I recommend you download latest DongleManager and double check your fiewall.
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Old 02-25-2008, 15:38   #9 (permalink)
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now all is ok.

thank U very much !!

br,
Abyss.
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Old 02-25-2008, 15:42   #10 (permalink)
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10x now is ok
but here is log from 3 days ago too see

==== log opened: [2/23/2008 4:37:50 PM] ====
Application: c:\Program Files\InfinityBox\DongleManager\DongleManager.exe
Dongle Manager [Infinity Box] v1.20
----------Process started:4:38:00 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10061
Connection refused.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
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Old 02-25-2008, 15:44   #11 (permalink)
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I think this means that not our ISP only has problems from time to time.
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Old 02-25-2008, 15:49   #12 (permalink)
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nice to have infinity box
heheheheheh
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Old 02-25-2008, 20:58   #13 (permalink)
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Bunq a30 supportert help thank you
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Old 02-25-2008, 21:35   #14 (permalink)
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What you talk about ?
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Old 07-15-2008, 18:32   #15 (permalink)
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Infinity Box Plus Slim Dongle Upgrade

----------Process started:6:35:53 PM----------
Locating Emeralda server...
Server#1 address found.
Connecting to server#1...
Connection to server#1 failed. Socket Error # 11004

Server#2 address found.
Connecting to server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Server#3 address found.
Connecting to server#3...
Connection to server#3 failed. Socket Error # 11001
Host not found.

Please Help
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